Project Manager – Client Onboarding

Location: , Luxembourg City

Working Model: 100% On-Site (No Home Working)

Experience Required: Minimum 10 years in client onboarding or major fund events

Role Overview

We are seeking an experienced Project Manager – Client Onboarding to coordinate and lead the implementation of new operational flows across multiple business lines. This role requires strong cross-functional leadership, hands-on project management skills, and deep expertise within the fund industry. You will ensure all operational teams are aligned and fully prepared for onboarding, migrations, and post-implementation support.

Key Responsibilities

• Project Coordination & Implementation
• Coordinate the implementation of new operational flows across Fund Accounting, Transfer Agency, Custody, Banking Services and other internal teams.
• Ensure all workflows, systems, and stakeholders are aligned and fully ready for launch.
• Migration & Operational Readiness
• Prepare and oversee operational takeovers and migration activities.
• Manage internal and external communication relating to migrations and go-live events.
• Governance & Reporting
• Establish and lead dedicated governance structures (internal and external).
• Prepare progress reports, track milestones, and communicate risks or escalations to senior stakeholders.
• Ensure all documentation, governance processes, and reporting standards are adhered to.
• Post-Migration Support
• Lead and moderate aftercare activities following migration or onboarding events.
• Oversee issue resolution, stabilisation, and handover to BAU teams.
  
  
  

Skills & Experience Required

• Minimum 10 years’ experience in client onboarding, fund events, or related operational project management within the asset management or fund services industry.
• Strong understanding of fund operations—particularly Fund Accounting, TA, Custody, and related banking services.
• Proven experience in managing complex, multi-stakeholder projects.
• Excellent organisational, communication, and governance skills.
• Ability to operate effectively in a fully on-site, collaborative environment.