Digital Business Analyst

Core Responsibilities (Agile BA Activities)

• Product Backlog Management: Create, refine, and document user stories with clear acceptance criteria, business rules, dependencies, assumptions, and constraints.
• Requirements Elicitation & Documentation: Prepare business and system requirements, business context diagrams, and process maps. Maintain reusable documentation in Confluence.
• Collaboration & Facilitation: Lead refinement sessions with cross-functional squads. Partner with Product Owners to decompose epics into actionable user stories.
• Test Scenario Support: Document test scenarios where needed to support QA and end-to-end validation.
• Current State Analysis: Understand and assess business workflows, operational impacts, and technical considerations.
• Sprint Administration: Maintain sprint artifacts, user stories, and status updates in JIRA.
• Risk & Dependency Management: Support Product Owners in identifying and managing risks, assumptions, and constraints.
• Mentorship: Build capability within the BA team by providing coaching and knowledge-sharing.

Project Overview

This role supports an Agile initiative focused on digitizing the customer mortgage application journey, enhancing end-to-end user experience through modernized digital solutions.

Required Tools & Technology

You will work extensively with:

• JIRA
• Confluence
• SharePoint
• Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

Must-Have Qualifications

• 8+ years of experience as a Business Analyst or Business Systems Analyst.
• 3+ years working on Agile projects.
• Proven expertise in independently gathering and documenting business and systems requirements.
• Experience in Online Banking or Mobile Banking environments.
• Strong knowledge of requirements methodology across both Agile and Waterfall.
• Excellent analytical skills, attention to detail, and experience performing gap analysis.
• Demonstrated experience writing user stories, specifications, business context diagrams, and process maps.
• Experience contributing to large-scale projects (over $2M in budget).
• Strong communication and facilitation skills, including leading large stakeholder sessions (15–20+ participants).
• Bachelor’s Degree in a related field.
• Highly adaptable and collaborative mindset.

Nice-to-Have Skills

• Experience working with GenAI.
• Digital Mortgage experience.
• Experience writing BDD feature files.
• Understanding of Accessibility requirements.
• Certifications such as CBAP, PMI-PBA, or a Master’s Certificate in Business Analysis.

About Us:

Collabera is a leading Digital Solutions company providing software engineering solutions to the world’s most tech-forward organizations. With more than 25 years of experience, we have hired over 17000 employees across 60+ offices globally and currently place 10000+ professionals annually to support critical IT engagements at more than 500 client sites, 80% being the Fortune 500.

With Collabera, you

• Will get to work on numerous challenging and exciting projects, including UI/UX transformation, Blockchain, AI/Data Science, Cloud migrations, Cyber-Security and Engineering.

• At Collabera you have 80% chances of project extension or redeployment to other clients

• Will have endless opportunities to learn new technologies through our inhouse Training arm – Cognixia.