Job Title: Senior ICT Project Manager / Scrum Master / Agile
Location: Dublin 1
Job Type: Contract (12 Months with two six months extensions thereafter)
Work Type: On-site / Hybrid
Role Type: Project Management

Overview of Role
The Senior ICT Project Manager will lead the delivery of large-scale IT projects within the Financial Services domain. The role involves managing the end-to-end project life-cycle to deliver timely, effective, and fit-for-purpose software and technology solutions. The successful candidate will operate within the client's established project governance structures and methodologies, ensuring projects align with business objectives and best practices.

Role & Responsibilities:

• Facilitate Agile events including Scrum, Kanban, and continuous improvement sessions.
• Coach and mentor teams in Agile processes, tools, and best practices.
• Lead planning, estimation, and dependency management activities.
• Support Product Owners with backlog management and prioritisation.
• Clarify project goals, tasks, and deliverables for teams and individuals.
• Create and maintain detailed delivery and implementation plans.
• Drive continuous improvement in delivery effectiveness and team performance.

Skills, Qualifications & Experience:

• Proven record managing IT projects using recognised methodologies (e.g., Agile, Waterfall).
• Strong practical knowledge of project management disciplines - budget, risk, schedule, quality, and resource management.
• Excellent communication and facilitation skills with the ability to engage and influence senior stakeholders.
• Strong interpersonal and leadership skills with the ability to motivate and guide cross-functional teams.
• Demonstrated ability to foster collaboration, manage conflict, and create clarity in complex situations.
• Experience within financial services or similarly regulated environments preferred.

Experience:

• Minimum 7+ years overall experience as an ICT Project Manager.
• Recent, hands-on experience managing Agile delivery (Scrum / Kanban).
• Experience leading teams and delivering medium-to-large-scale technology initiatives.
• Proven stakeholder management experience within matrixed organisations.

Education & Certifications:

• Formal Project Management certification (one or more of the following: PMP, PRINCE2, Agile, or equivalent).
• Bachelor's degree in computer science, Information Technology, or related field preferred.

Visa:

• Irish/EU Citizen or Stamp 4 Visa holder.

About Us
As Ireland's largest IT Solutions Provider with a growing global footprint, ergo offers deep expertise across managed IT & hardware services, cloud, applications & software services, IT resourcing, and modern work solutions. Our recent technology awards reflect our commitment to delivering industry-leading IT solutions, highlighting our team's dedication and expertise.