People Operations Coordinator

Permanent

Central London

Hybrid

c. £48,000

The People Operations Coordinator will join a close-knit ops team, supporting the delivery of people strategies and operational excellence across the firm. You will play a key part in the day-to-day running of HR operations, ensuring that employees and managers receive timely, accurate, and high-quality support. This is a varied and fast-paced role offering excellent exposure across all aspects of the employee lifecycle. You’ll work closely with colleagues across People Operations, Recruitment, Learning & Development, and Business Partnering, with opportunities to get involved in projects and process improvements.

Responsibilities:

• Act as the first point of contact for employee and manager queries, providing guidance on policies and procedures.
• Maintain accurate and compliant employee records, ensuring data protection standards are met.
• Manage updates to HR systems and assist with reporting on key people metrics.
• Support payroll, benefits, and policy administration, ensuring accuracy and timeliness.
• Contribute to HR projects and initiatives aimed at improving processes and automation.
• Support wider People team activities such as performance appraisals, engagement surveys and policy reviews.
• Manage onboarding, RTW/compliance and new joiners.

About you:

• Experience in HR administration or shared services, ideally within a professional or corporate environment.
• Strong customer service orientation and ability to handle queries efficiently and professionally.
• Confident using HR systems and Microsoft 365 applications.
• Excellent organisational skills, attention to detail and ability to manage multiple priorities.
• Clear communication skills, both written and verbal.
• Discretion, integrity and genuine enthusiasm for building a career in HR.