Senior Network Engineer
eTeamSingapore4 days ago
ContractRemote FriendlyInformation Technology
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Job Description – Cloud Network Specialist
Location: Singapore
Work Mode: Hybrid
Duration: 6 months – 1 year (extendable)
Salary: Up to SGD 10,000 per month
Role: Cloud Network Specialist
Key Responsibilities
- Manage tickets and incidents via ServiceNow platform.
- Lead technical incident calls as Subject Matter Expert (SME).
- Troubleshoot and provide break-fix support for complex technical issues.
- Perform root cause analysis and drive process improvements.
- Ensure SLA compliance and shared ownership of issue resolution.
- Mentor and train team members as SME.
- Conduct testing, auditing, and ensure adherence to processes.
- Work in a Follow-the-Sun global support model.
- Maintain high levels of customer and employee satisfaction.
Technology Expertise Required
- Routing & Switching (R&S): BGP, OSPF, EIGRP, QoS, MPLS, WAN.
- Cloud Networking: AWS Advanced Networking / Cloud Architect, Azure Networking, AWS Load Balancers.
- Hybrid Integration: Hyperscaler + On‑Prem DC integration, capacity planning.
- SD‑WAN: Cisco Viptela (Vmanage, VSmart, VEdge, VBond).
- Switching Platforms: Cisco, Arista, Nexus, Catalyst.
- Wireless: Cisco, Aruba, Meraki.
- Load Balancers: F5 (Virtual + Physical).
- Debugging Tools: Wireshark (expert level).
- Desirable: P5G knowledge.
Qualifications & Experience
- 5+ years of experience as a Network Engineer supporting global infrastructures.
- Strong background in virtual devices deployment, hyperscaler integration, and cloud networking.
- Hands-on with Cisco ASR, ISR, Catalyst, Nexus (9K/7K/5K/2K), Meraki MS/MX, and F5 load balancers.
- Proven expertise in LAN/WAN troubleshooting, optimization, and documentation.
- Experience in Follow-the-Sun global support model.
- Engineering-level hyperscaler accreditation (AWS/Azure).
Certifications (Mandatory / Preferred)
- Cisco CCIE
- AWS Certified Advanced Networking / Architect
- Microsoft Azure Certified
- F5-CSE / F5-CTS
- Cisco 300-415 ENSDWI (SD-WAN)
- ITIL v4
Soft Skills
- Excellent verbal & written communication (English).
- Strong customer handling and stakeholder management skills.
- Ability to lead high-pressure incident calls with confidence.
- Team mentoring and knowledge-sharing mindset.
Key Skills
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