Valuebound
Technical Services Manager
ValueboundOman4 days ago
Full-timeEngineering, Information Technology
Experience: Around 10-12 years in technical services of masterbatch production, of which 5-7 years

should be in customer handling. Should have independently handled Production/QC teams in a

masterbatch/Additives industry.

Age: Around 40 years

Job Role And Responsibilities

 Responsible for Technical Formulations (both masterbatches & additives) and their compliance

with production process to meet various customer requirements including agricultural films.

 Represent the company in technical discussions for various additives related queries of the

customer at the international level.

 Responsible for coordination between Production Processing & QC team in delivery of cost-

effective formulations.

 Travel and assist the sales team to customers on advice on technical related matters.

 Represent the company for handling technical complaints from Customers from time to time.

 Analyse Industry trends and new product developments and drive the process for adaptation in

formulation and production process. Liase with independent labs for product certification.

 Coordinate with Procurement for taking up suppliers of raw material in trying out new cost-

effective pigments.

 Spearhead the new projects for formulations & up-gradation of the existing twin screw

extruders.

 Consult and advise Lab on new pigments/testing methods and QC standards.

Skills

 Indepth level and Hands on experience in Extruder Production process of Plastic / Masterbatch

industry for atleast 7-10 years as overall incharge.

 Expertise in Masterbatch and Plastics formulation and characterization – must have worked on

formulations for atleast 3-5 years.

 Indepth knowledge of technical aspects of the extruder operation including PLC systems.

Extrusion process and work experience on Polymers, Additives and their chemical compositions

and product mixes.

 Sounds better understanding of process technology in Masterbatch/ Additives Industry.

 Must have handled formulations, quality issues and product complaints for analysis and

problem solving.

 Must have good communication and presentation skills with practical approach to business

development.

 We must have a positive approach to problem solving and team development to ensure that the

coordination among different functions is done in a smooth manner.

 Must have a mature and understanding approach to customer service balancing it with technical

aspects involved.

 SAP knowledge preferred.

Skills: extruder production process,additives,plc systems.,polymers,masterbatches,technical services