CXM
IT Systems Analyst
CXMFinland4 days ago
Full-timeAnalyst
General Purpose:

Responsible for analyzing product requirements, creating detailed technical specifications, participating in the design of in-house solutions, and supporting the full development lifecycle to ensure the delivery of high-quality and effective features and products.

Specific Objectives (:12 months):

  • Lead the business and technical analysis required to support the successful launch of the new in-house Copy Trading solution
  • Deliver complete, accurate, and development-ready technical specifications for new features within existing trading-related systems
  • Develop and maintain comprehensive, up-to-date documentation for the systems components and features

Key Activities:

  • Elicit, analyze, and validate business and technical requirements from a variety of stakeholders
  • Translate validated requirements into detailed technical specifications for the development team, including API integrations, user interface definitions, and logical data models
  • Contribute to the solution design process, ensuring alignment with architectural standards and business objectives
  • Develop and maintain high-quality technical and user documentation for features and products delivered by the team
  • Proactively identify and manage dependencies, gaps, ambiguities, and risks throughout the software development lifecycle
  • Leverage data to inform requirement analysis, support technical decisions, and enhance product effectiveness
  • Participate in acceptance testing to ensure solutions align with documented requirements

Requirements

Key Competences:

  • Minimum of 4+ years of experience as a Systems Analyst, Business Analyst, or in a closely related technical role within an IT environment
  • Strong technical knowledge with a deep understanding of complex software systems and their integration points
  • Proficiency in SQL for querying, analysis, and validating data against transactional systems
  • Proven experience in creating robust technical specifications and producing clear, actionable artifacts, including API contracts, detailed domain models, and data structures
  • Comprehensive knowledge of the Software Development Life Cycle (SDLC) and hands-on experience working within Agile methodologies (e.g., Scrum, Kanban)
  • Ability to proactively engage stakeholders to capture subtle or missing requirements and translate ambiguous needs into concrete technical specifications
  • Demonstrated ability to identify, analyze, and resolve inconsistencies or conflicts within requirements, ensuring solution quality prior to development
  • Business-level fluency in English (B2 or higher)

Preferred (Advantageous) Qualifications:

  • Experience working in the Forex, Fintech, or Cryptocurrency sectors is considered a strong advantage

Likely Current Job:

  • Systems Analyst within a trading technology firm
  • Business Systems Analyst at a fintech company

Benefits

Employer Value Proposition:

Seize the opportunity to design core financial solutions in a high-growth environment, directly shaping the future of our trading platforms. As a key technical expert, you will bridge business strategy and execution, transforming complex requirements into robust, scalable systems. We champion autonomy and empower you to drive development and growth initiatives from concept through deployment.

Key Skills

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