Product Operational Specialist

Why Coda

Coda is a global growth engine for commerce. We bring together powerful capabilities that connect people, digital products, and payments through our suite of trusted digital monetization and distribution solutions.

We recently acquired Recharge.com, Europe’s leading prepaid payments and digital gift card business, bringing both companies together into one organisation with broader reach, deeper capabilities across B2B and B2C commerce and a stronger global footprint.

Today, we stand as a team of more than 600 people, representing 57 nationalities across 23 locations. We are headquartered in Singapore with offices in Amsterdam, Dubai, Shanghai and other hubs across Southeast Asia.

Our B2B business works with publishers and brands to support growth across markets. We run Codapay for local payment acceptance and Custom Commerce for direct-to-consumer webstores. We manage catalogue, prepaid and distribution services that extend reach globally, and we operate Giftcloud’s rewards and incentives capabilities. We take on the operational complexity around payments, tax and compliance so partners can scale with clarity and focus.

On the consumer side, we operate a portfolio of trusted storefronts including Codashop, Recharge.com , Startselect.com , mobiletopup.co.uk and other local sites that give customers secure and easy access to digital credit, game vouchers, gift cards and prepaid products.

Our people are at the heart of what we do. Coda’s culture is centered on respect, clarity, ownership, and collaboration. We work hard and play hard together.

If you’re looking for growth and impact in a fast-paced global team, Coda is the place for you.

The role

We’re looking for a talented & ambitious Product Operations Specialist to join our Product & Customer Operations team. You’ll be at the heart of launching new products in our digital shops (web and app) and ensuring smooth daily operations.

Your work will directly impact our customers’ experience and help us deliver on our brand promise: prepaid made easy.

The role

We’re looking for a talented & ambitious Product Operations Specialist to join our Product & Customer Operations team. You’ll be at the heart of launching new products in our digital shops (web and app) and ensuring smooth daily operations. Your work will directly impact our customers’ experience and help us deliver on our brand promise: prepaid made easy.

What you’ll do

• Launch and add new products in our product management system, ensuring accurate and efficient setup
• Maintain post-launch product operations and updates
• Monitor out-of-stock products and coordinate with Partners & Procurement to maintain optimal stock levels
• Upload codes for manual stock to ensure uninterrupted operations
• Oversee the delivery flow and support Customer Operations with any delivery issues
• Support ad hoc operational and launch projects as needed

You bring

• A Bachelor’s degree in STEM, Business, or a related field
• 1–2 years of experience in product management, digital product delivery, or operations, preferably in a scale-up/ e-commerce environment
• Stakeholder management: you communicate clearly, actively participate and back up your ideas with a business-focused perspective
• Process-minded, analytical, and business-oriented problem solver
• Sharp eye for detail and willingness to get hands-on when needed
• Proactive and entrepreneurial mindset, you think you spot issues, propose solutions, implement improvements, and navigate a rapidly changing environment
• Proficiency in Google Sheets and Google Slides—comfortable building dashboards, reporting, and presenting insights

What we offer

• 30 days of holiday, a great pension scheme, and one of the best relocation packages in Amsterdam
• Flexible working hours and an office overlooking the Amstel and working from abroad scheme
• Budget for noise-cancelling headphones, commuting and work from home allowances, annual learning budget
• Free breakfast, lunch and snacks by our in-house chef
• Unlimited access to mental health support by certified psychologists via OpenUp
• Free Dutch classes to help out with daily life in the Netherlands
• Regular parties, celebrations and other festive events

The process

1. Apply: Want in? Let us know! Apply for the role and show us your best self!
2. TA Screening: Our recruiters will connect to see if Recharge is your next move
3. First interview: Meet someone from the Product & Customer Operations Team to talk about you, our culture and mutual fit
4. Second Interview: Meet the Product & Customer Operations Director
5. Offer: You did it! Welcome to the team—your seat is waiting.