Vacancy Description:

Job Purpose

Building and maintaining positive relationships with PB customers, identifying opportunities for business growth, and resolving customer complaints. Acquisition of new PB clients in the BN network.

Responsibilities:

• Will be tasked with sourcing new customers for the Priority Banking business of Bank Nizwa.
• Focusing on developing a book of clients.
• Bring in assigned/target upfront revenue for the business.
• Increase assets under management.
• Bring in fresh deposits as per target.
• To provide & maintain, on an on-going basis, a daily sales report, figures, forecasting & any other records which may be required by the Team Leader/department Head to keep up-to-date records of sales & performance.
• Understanding the needs of the end customer & providing appropriate financial solutions.
• Handling of Relationship to aid customer for all his wealth requirements.
• Ensure customer documentation is complete & in compliance with the bank’s requirements.
• Help coordinators resolve discrepancies associated to customer documentation.
• Identify and segment the target market for potential new business opportunities.
• Manage client relationships to achieve assigned sales revenue and customer acquisition revenue based on the individual’s potential and affinity towards those client segments.
• Maintain regular contact with clients including regular face to face meetings where you will be expected to profile client’s risk and return aspirations and deliver a tailored portfolio of products.
• Provide a genuine advisory approach to clients thus becoming their first port of call on Priority Banking requirements.
• Build relationships with key clients and influencers across the Oman Market, seeking referrals to grow your list of clients.
• Adhere to a robust control framework ensuring that your communications with client meet internal control standards and external regulatory requirements
• Ensure Quality and consistent service delivery at all touch points for all clients
• Continuously provide feedback on competitive activities to the product and business team to track market developments.
• Attending product trainings, to be up to-date with the market developments.
• Excellent experience with different Wealth products

Qualification:

• Bachelor’s degree in business administration/ finance/ Banking etc.

Work Experience:

• Minimum 7 years’ experience
• 5 years’ experience in Private / Priority Banking or any similar role.

General Competencies:

• Excellent communication skills in English & Arabic (writing & speaking)
• Teamwork
• Good negotiation skills