L1 Network Engineer

We’re Hiring: L1 Network Engineer | Chennai (On-site)

Company: Teceze

Position: Network and IT support

Location: Chennai, Kolkata, Mumbai, Pune, Kochi

About Teceze:

Teceze is a global IT services and consulting company delivering managed services, cybersecurity, and technology staffing solutions. Operating across multiple regions, we take pride in our compliant, people-first culture that empowers performance and fosters growth.

Position Overview

The Service Delivery Engineer – Network Implementation is responsible for delivering onsite network deployment, installation, and maintenance services. The role involves performing rack and stack activities, IOS upgrades, and device health validation for a range of network infrastructure components including switches, routers, servers, and wireless access points.

This position requires hands-on technical expertise, attention to detail, and effective coordination with remote support and client teams to ensure smooth execution and compliance with service delivery standards and SLAs.

Qualifications & Experience

• Bachelor’s Degree or Diploma in Computer Science, Information Technology, or related field.
• 3–5 years of experience in on-site network installation or service delivery engineering.
• Practical experience with Cisco IOS or equivalent enterprise network operating systems.
• Proven track record in executing rack installation, IOS upgrades, and post-installation validation.
• Experience with ServiceNow or ITSM ticketing systems preferred.
• Strong analytical, troubleshooting, and communication skills.

Physical & Site Requirements

• Ability to lift and install equipment (up to 10–15 kg).
• Comfortable working at installation heights up to 3 meters.
• Compliance with all site safety, ESD, and physical handling protocols.

Key Deliverables

• Successful rack and stack of network devices per design and compliance standards.
• Verified device health and validated IOS upgrades.
• Comprehensive post-installation documentation and photo evidence.
• 100% SLA adherence for onsite service activities.
• Client acknowledgment of service completion and satisfaction.