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We’re Hiring: L1 Network Engineer | Chennai (On-site)
Company: Teceze
Position: Network and IT support
Location: Chennai, Kolkata, Mumbai, Pune, Kochi
About Teceze:
Teceze is a global IT services and consulting company delivering managed services, cybersecurity, and technology staffing solutions. Operating across multiple regions, we take pride in our compliant, people-first culture that empowers performance and fosters growth.
Position Overview
The Service Delivery Engineer – Network Implementation is responsible for delivering onsite network deployment, installation, and maintenance services. The role involves performing rack and stack activities, IOS upgrades, and device health validation for a range of network infrastructure components including switches, routers, servers, and wireless access points.
This position requires hands-on technical expertise, attention to detail, and effective coordination with remote support and client teams to ensure smooth execution and compliance with service delivery standards and SLAs.
Qualifications & Experience
- Bachelor’s Degree or Diploma in Computer Science, Information Technology, or related field.
- 3–5 years of experience in on-site network installation or service delivery engineering.
- Practical experience with Cisco IOS or equivalent enterprise network operating systems.
- Proven track record in executing rack installation, IOS upgrades, and post-installation validation.
- Experience with ServiceNow or ITSM ticketing systems preferred.
- Strong analytical, troubleshooting, and communication skills.
Physical & Site Requirements
- Ability to lift and install equipment (up to 10–15 kg).
- Comfortable working at installation heights up to 3 meters.
- Compliance with all site safety, ESD, and physical handling protocols.
Key Deliverables
- Successful rack and stack of network devices per design and compliance standards.
- Verified device health and validated IOS upgrades.
- Comprehensive post-installation documentation and photo evidence.
- 100% SLA adherence for onsite service activities.
- Client acknowledgment of service completion and satisfaction.
Key Skills
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