HR Coordinator

Your new company
Hays Recruitment is working exclusively with YMCA North Tyneside to recruit an experienced HR Coordinator for a permanent role within their HR team.

YMCA North Tyneside is a leading voluntary sector organisation delivering youth and community programmes across North Tyneside, South Tyneside, and Teesdale. As part of the worldwide YMCA movement, founded in London in 1844 IS now the largest and oldest youth organisation globally. They operate in 119 countries, reaching over 64 million people every year.

Your new role
In your new role, you will deliver accurate, timely, and professional HR administrative support across the entire employee lifecycle, ensuring full compliance with regulatory and legislative requirements while fostering a person-centred organisational culture. This role is pivotal in driving efficiency and exceptional service through the proactive use of automation and system improvements, safeguarding data integrity, and providing comprehensive support for all HR and payroll processes. Acting as a key point of contact, the HR Co-ordinator helps create a collaborative and supportive environment aligned with the People Strategy and the organisation's wider Strategic Plan.

Frontline HR Support

• Act as a first point of contact for HR queries, managing the HR inbox and responding promptly and professionally.
• Escalate complex issues to the wider HR team when needed.

HR Administration

• Manage end-to-end HR processes including recruitment, onboarding, induction, training, employee relations, and offboarding.
• Maintain accurate employee records and ensure compliance with data protection and safeguarding requirements.

Recruitment & Onboarding

• Coordinate job adverts, descriptions, and person specifications in line with branding and media strategies.
• Handle pre-employment checks (DBS, right-to-work, references) and prepare all contractual documentation.
• Organise induction programmes and liaise with IT for new starter equipment.

Employee Relations & Wellbeing

• Prepare documentation for disciplinary, grievance, and performance meetings; attend as note-taker when required.
• Support wellbeing initiatives and promote an inclusive workplace culture.

Leaver Management

• Oversee the full leaver process, including exit interviews, property returns, system access termination, and issuing termination paperwork.

Payroll & Benefits

• Assist with payroll processing in collaboration with Finance and external providers.
• Administer employee benefits and statutory leave (maternity, paternity, shared parental).
• Coordinate annual benefits enrolment and renewal.

HR Systems & Compliance

• Maintain HRIS (Ciphr) and ensure data accuracy and compliance with legal and regulatory standards.
• Track renewals for compliance documents and mandatory training.
• Support policy reviews and updates; keep staff and manager portals current and engaging.
• Identify opportunities for process automation and efficiency.
• Conduct regular HR audits and produce reports on key metrics (turnover, absence, engagement).

What you'll need to succeed

• Proven HR Administration experience, ideally covering the full employee lifecycle.
• Payroll confidence to support and administer the payroll process and handling sensitive data and timelines.
• Obsession with detail and having an unwavering commitment to meticulous data accuracy and compliant records management.
• Tech savvy and high proficiency in HRIS/HR software and strong IT skills in Microsoft Office/Google Suite.
• Good working knowledge of UK employment law and data protection principles (GDPR).
• Excellent communication skills, both written and verbal, with a professional, person centred approach that actively contributes to a positive and supportive workplace culture.
• Proven ability to manage a busy workload, prioritise effectively and consistently meet deadlines.

What you'll get in return

• Competitive salary
• Hybrid working with 2 days working from home
• 5 Weeks Holiday + Bank Holidays
• Flexible Public Holidays
• Free Gym Membership to YMCA Gym for you and a family member
• Discounts at our Cafe's, including Café 1879 and our Community Café
• Discounted fees at YMCA Day Nursery
• Access to a free and confidential Employer Assistance Programme (suite of legal and health advice)
• Access to 24/7 GP Helpline
• Access to Salary Sacrifice Schemes
• Access to Reward Gateway providing 100's of retail discounts
• 2 x Paid Volunteering Days
• Life assurance of 2x annual salary
• Group Pension Contribution Scheme

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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