transportme (TME) is looking for an experienced Product Owner to lead the delivery of a major smart ticketing project. You’ll own the roadmap, backlog and delivery of a complex government SaaS project, working remotely across AU/NZ with a tight-knit team building modern fare collection, GTFS-integrated services and customer portals.

Company Description

transportme is an Australian technology company specialising in seamless transit technology via our modern transit management ecosystem that connects every part of operations – ticketing, tracking, compliance, communication, operations and fleet – in one secure, easy-to-use system. Founded in 2013, TME provides a comprehensive ecosystem comprising a Control Hub (CH), Driver Console Unit (DCU), and Passenger Application (PA), tailored for metro and regional public passenger and school transport services. TME caters to private operators, educational institutions, and government agencies in Australia, New Zealand, and the South Pacific. With a team of industry experts, the company offers tools that enhance safety, operational efficiency, and compliance with industry requirements, ensuring a seamless transit experience for passengers and students.

Role Background

We’re looking for an experienced Product Owner to lead the delivery of a comprehensive smart ticketing solution for a government contract. If you’ve owned complex government or enterprise SaaS products end-to-end and love turning detailed requirements into real, shipped features, this could be a great fit.

What's on offer

• Contract: 12-month fixed-term contract with strong possibility of extension and permanent conversion
• Location: Remote (Australia/New Zealand preferred)

What you’ll be doing

In this role, you will:

• Own the product delivery for our smart ticketing platform over a critical 6-month+ program of work.
• Translate government contract requirements into actionable development briefs, user stories, and Gherkin acceptance criteria.
• Manage the product roadmap, backlog, and release schedule for the delivery track, balancing contract deliverables, tech dependencies, and business value.
• Collaborate closely with internal dev teams and external stakeholders to ensure alignment and clear communication.
• Lead requirements definition across smart card passenger categories, trip/journey/transfer rules, fare configuration, reporting, and compliance.
• Own GTFS & GTFS-RT integration with systems, ensuring schedule and real-time data flows meet standards.
• Drive agile delivery – running sprint planning, backlog grooming, stand-ups, reviews, retros, and UAT planning.
• Shape the customer experience through customer portal flows, UX mockups, and WCAG-compliant designs.

You’ll be a great fit if you have

Must-have experience

• 5+ years as a Product Owner, Product Manager, or Business Analyst in a software development environment.
• Proven experience delivering government or enterprise SaaS platforms through the full development lifecycle.
• Strong agile delivery experience (Scrum/Kanban) including running sprints and ceremonies.
• Demonstrated ability to write technical requirements, user stories, and testable acceptance criteria.
• Experience creating UAT test plans and coordinating acceptance testing with stakeholders.
• Proficiency with Jira and Confluence.

Highly desirable

• Experience with transit ticketing systems, smart cards, or fare collection platforms.
• Knowledge of GTFS / GTFS-RT standards.
• Experience with payment systems integration (card payments, online top-ups, PCI).
• UX skills – ability to create wireframes/mockups/prototypes (Figma, Adobe XD, etc.).
• Experience working with government agencies and contract/procurement requirements.

Nice to have (bonus points)

• Understanding of web technologies (e.g. Vue.js, Laravel/PHP, REST APIs).
• Familiarity with AWS and modern SaaS architecture patterns.
• Experience with multi-tenant SaaS, org hierarchies, and modern authentication (MFA, OAuth, SSO).

Who you are

• A self-starter who can take ownership of a complex program with minimal supervision.
• A clear communicator who can explain complex concepts to both technical and non-technical stakeholders.
• Analytical and detail-oriented, but still able to keep an eye on the bigger picture and deadlines.
• Comfortable working remotely and collaboratively in a distributed team.

Why join transportme?

• Lead a high-impact government project with clear scope and timeline.
• Work on cutting-edge transit technology that directly improves public transport for communities.
• Enjoy a remote-first, flexible work environment (AU/NZ).
• Join a tight-knit, technically focused team where your decisions have real impact.
• Strong potential for the role to extend or convert to permanent.

How to apply

Interested? Click Easy Apply or send your CV and a brief cover letter to [email protected].

In your cover letter, we’d love to hear about:

• Your experience delivering transit/ticketing platforms or similar government/enterprise projects.
• Examples of requirements documentation or user stories you’ve written.
• Your typical approach to sprint planning and backlog management.
• Any experience with GTFS, smart card ticketing, or payment systems.

Availability

Minimum working hours are five days per week, 7.6 hours per day.