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Convene, Inc. is a Tampa based, award-winning technology services organization with offices and resources throughout the US, Mexico, and India. We have successful, referenceable customers, competitive benefits, and high-growth opportunities.
Job Descriptions
Sr. Product Owner/ Manager - Merchant Acquiring / Embedded Finance Domain
Berkeley Heights, NJ
Experience: 10+ years (Banking / Financial Services preferred)
Department: Product Management
Job Summary
We are seeking a highly analytical and detail-oriented Sr. Product Manager with strong experience in the Merchant Acquiring or Embedded Finance Domain. The ideal candidate will act as a bridge between business stakeholders and engineering teams — driving clarity through detailed product documentation, transaction and funding flow design, and precise technical collaboration.
Key Responsibilities
- Requirements Gathering & Documentation
- Create comprehensive Product Requirement Documents (PRDs) and detailed functional specifications.
- Document product flows, transaction lifecycles, and funding processes for digital banking or payments systems.
- Maintain up-to-date user stories, acceptance criteria, and business rules in collaboration with product managers.
- Technical Collaboration & Delivery Support
- Act as a senior business analyst and primary liaison between product, engineering, and QA teams.
- Partner with technical leads to translate business requirements into technical design specifications.
- Work with API teams, UI/UX designers, and data analysts to ensure alignment with product goals.
- Process & Flow Design
- Develop detailed process maps, data flow diagrams, and system interaction flows using tools like Visio, Lucidchart, or Miro.
- Ensure accuracy of transaction journeys — from initiation to settlement — including all funding and reconciliation steps.
- Product & Release Management
- Participate in backlog grooming, sprint planning, and UAT coordination.
- Review QA test cases and validate outcomes against business requirements.
- Track delivery milestones and ensure high-quality, on-time release execution.
- Strong expertise in writing requirements, business process mapping, and transaction flow documentation.
- Proven experience working with engineering and product teams in an Agile environment.
- Hands-on with JIRA, Confluence, Lucidchart, MS Visio, or similar tools.
- Excellent communication and stakeholder management skills — both business and technical.
- Analytical mindset with attention to detail, structure, and accuracy.
- 10+ years of relevant experience as a Product Manager in Merchant Acquiring or Embedded Finance Domain
- Familiarity with Merchant pay-ins and Payouts, Instructional funding, and embedded finance
- Exposure to APIs, microservices, and modern digital banking platforms is highly desirable.
- Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field.
- Certification in Agile / Scrum or Business Analysis (e.g., CBAP) is a plus.
Key Skills
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