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We are looking for an Account Manager to join our dynamic and innovative Growth Operations Department. Since 2010, we’ve been delivering cutting-edge services and solutions in Information Technologies, Software Development, and IoT Engineering. In our newly structured department, you’ll own key client relationships, drive revenue growth, and coordinate cross-functional efforts to deliver exceptional value.
At our core, we believe in creating an environment where you can leverage your skills, take initiative, and grow. That’s why we value your eagerness to learn, curiosity, and ability to drive meaningful results.
What do we expect from you?
- 5+ years of experience in Account Management or a similar customer-facing role
- Proven ability to build and grow client relationships
- Strong communication & negotiation skills—internally and externally
- Detail-oriented, with a solution-focused approach to proposals and contracts
- Ability to juggle multiple tasks—from deal tracking to follow-ups
- Collaborative mindset, with organizational skills to coordinate across Business Development, Marketing, Finance, etc.
- Strong understanding of the IT and technology ecosystem
- Fluency in English, both written and spoken
What will you do?
- Own a portfolio of existing accounts—be the trusted advisor clients turn to
- Prepare and negotiate offers, contracts, and renewals that maximize value for both client and company
- Track deal stages to ensure accurate pipeline, forecasting, and timely renewals
- Coordinate cross-functional teams (Sales, Marketing, Delivery, Finance) to guarantee client satisfaction
- Analyze account health and proactively address risks or upsell opportunities
- Deliver regular reports and insights that inform strategic revenue decisions
Additional responsibilities in our department
- Partner with the Growth Operations Manager to analyze performance metrics and drive process improvements
- Serve as the go-to specialist for the sales team on all operational tasks, from contract validation to customer follow-ups
What do we expect from you personally?
- Exceptional coordination & follow-through—you keep every detail on track
- Problem-solver mindset—you tackle hurdles with creativity and resilience
- Proactive self-starter—you spot opportunities and act without waiting to be told
- Friendly, sociable attitude—you foster collaboration and team spirit
- Lifelong learner—you embrace professional growth in a fast-paced tech environment
Why work with us?
- Hybrid working model—flexibility to balance office & remote days
- Meal allowance—support for your lunches and coffee breaks
- Birthday leave—celebrate your special day on us
- Additional paternity & marriage leave—because life’s milestones matter
- One “Up to You” day off—no questions asked
- Complementary health insurance—your well-being is our priority
- Fun company events—team-building, celebrations, and more
If you’re ready to own strategic accounts and help shape our growth story, we want to hear from you. Apply now and let’s pioneer technology together!
Ready to apply?
Join Ithinka IT and IoT Technologies and take your career to the next level!
Application takes less than 5 minutes

