Server Operations Engineer

What this Job Entails:

The Server Operation Engineer is expected to facilitate operational support to and on behalf of the assigned team. The assigned team supports and maintains a variety of large and global scale systems for building management and physical security operations. The skill set required is industry typical 'systems administration', including working knowledge of various networking systems. Work is ticket based, and the team would be expected to procedurally work through tickets (submitted via a template) to resolution.

Scope:

• Applies company policies and procedures to resolve a variety of issues
• Works on problems of moderate scope
• Receives general instructions on routine work and detailed instructions on new projects

Your Roles and Responsibilities:

• Responsible for planning the server onto racks, arranging the server mounting
• Install the operating systems for new mounted servers
• Responsible for reinstalling the server operation systems, solving the abnormalities.
• Responsible for the daily server maintenance, troubleshooting, repair and follow-up break-fix of the server and other hardware
• Maintain data on internal systems including asset management, ticketing, rack related data
• Work with remote vendors or other teams to solve hardware batch failures and problems side
• On call on duty, responsible for dealing with the problems raised by the business owner
• Collect and check online assets status or issues
• Erase drives or other configurations for retiring or relocating servers.
• Provide retrofitting or test feedback for tools/systems/platforms.
• Submit and track the part RMA or media destruction process
• Server network troubleshooting
• Server lifecycle management
• Other server operation related work
• Tidy and escalate problems to senior SOE

Required Qualifications/Skills:

Strong Linux OS experience

• Bachelor's Degree or Diploma in Computer science, Electrical engineering or any other relevant experience
• Strong sense of responsibility, full of enthusiasm for work
• Strong ability to work under pressure; Strong learning ability, broad technical interest;
• Good communication skills in English, good team work spirit; Has ability to work independently
• Knowledge of the interdependencies of server functions and technologies
• Can understand and run simple Shell/Bash scripts solving skills
• Familiar with Linux system, able to locate hardware faults; Strong analytical and problem troubleshooting
• Basic network knowledge concepts - MAC, Subnet, TCP/IP;
• Ability to perform general
• Knowledge of out-of-band/lights-out server communication methods, such as IPMI

Preferred Qualifications:

• Automation and scripting experience

Physical Demand & Work Environment:

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers