• Partner with senior product managers to drive product development, testing products around desirability, feasibility, and viability

• Collaborate with cross-functional teams to set a customer-centric product vision; ensure consistent alignment between business priorities, development objectives and market trends

• Deepen understanding of customers’ needs, motivations, and pain points

• Design product concepts, conduct user testing and, and define/ iterate a product’s roadmap

o Partner with UX designers, data engineering, developers, and technology teams (internal and external) to define business requirements, technical capabilities, and customer experiences

o Oversee the development of features in the product roadmap

o Prioritize development of features as they align against product strategy

o Define product usage metrics and work with development teams to monitor

• Identify issues, risks, and dependencies to track product development

• Build strong working relationships with a diverse group of internal and external stakeholders

• Own and manage product documentation that expands knowledge beyond product team

• Contribute to efforts to shape product management and foster an agile, user-focused, product-led culture

All About you

• Customer centric: strong focus on delivering customer value and experienced in building strong customer relationships

• Natural problem solver: analytical, curious, excited about product development

• Driving project: Work closely with engineers, CX designers, and other PMs to define and release valuable product features

• Collaborative team player: able to collaborate across cross-functional teams; exceptional in facilitating challenging conversations and managing ambiguity

• Excellent written and verbal communication skills: ability to engage and influence at all levels, make the complex simple

• Organizational skills and project management: ability to deal with multiple and competing priorities, structure and manage work streams, and set clear expectations and deadlines

• Skills: market and product plans, writing and gathering product requirements, gap analysis, and/or business case development