Company

Founded in 1982, SMS Datacenter is a growing IT Managed Service Provider for Colocation, Cloud, Networking, Security, Service Desk, IT Consulting, and other Managed Services. We are a team of engineers and techs who tackle new projects, challenges, and issues every day, designing and supporting users’ infrastructure so they can focus on their businesses. If you enjoy busy days of working with fellow IT professionals to solve problems and create excellent long-term solutions, then apply to join the team!

Position

Searching for a great Systems Engineer or Systems Architect to join our team of engineers. You will act as an escalation point for level 2 and 3 generalists and junior systems engineers, and work both independently and with other IT professionals and systems engineers to complete projects. You should be adaptable, able to jump into an environment and quickly understand what must be done. This role requires strong systems architecting and engineering experience; networking experience is a plus.

Notes

• This is a fully remote, permanent position which primarily supports customers and teams based in the UTC–8 time zone. Please only apply if you can commit long-term to the schedule.
• This position requires strong English written and verbal communication, C1/C2 preferred and B2 minimum, as you will be working with English-speaking users and coworkers. You must apply with an English resume to be considered for the position.

Responsibilities

• Architect, configure, deploy, troubleshoot, and manage IT systems such as VMWare infrastructure, Windows Servers, web servers, Active Directory, O365, and storage systems
• Effectively troubleshoot IT-related issues in multiple unique client environments
• Analyze system environments and provide solutions for improvement and best practices
• Monitor performance and maintain systems according to requirements
• Provide feasibility and schedule estimates in presales calls
• Participate in product research and implementation
• Provide training to technicians and other members of the team
• Plan and execute system projects
• Manage systems access
• Stay up-to-date with industry tools and practices, and upgrade systems with new releases
• Be available for occasional migrations and other needs after-hours
• Take on other responsibilities as needed

Preferred Skills and Experience:

• 4+ years of experience as a senior systems engineer or architect
• 8+ years of systems engineering experience
• Experience working in an MSP, data center, and/or other multi-tenant environments
• Virtual Desktop Infrastructure and management of environments such as MS Remote Desktop Services of 75+ users
• VMware (vSphere, ESXi, vCenter)
• Setting up and administering Active Directory, Group Policies, Exchange, Windows DFS/ADFS
• TrueNAS
• vSAN
• Security fabrics including EDR and DNS
• Networking concepts such as VLANs
• Various Microsoft operating systems and platforms

Additional Preferred Qualifications:

• Resourcefulness and problem-solving aptitude
• Knowledge of system security
• Knowledge of backup/recovery systems
• Experience working with software licensing and software partners
• Experience working with different software/hardware vendor providers

Contractors complete the first 90 days of employment will be eligible for annual Paid Time Off including up to:

• 10 vacation/personal days
• 5 sick days
• Birthday off
• 8 US company holidays