ABOUT US

EssilorLuxottica is the global leader in the design, manufacture, and distribution of fashion, luxury, and sports eyewear. With iconic brands like Ray-Ban, Oakley, Oliver Peoples, and exclusive licenses for fashion houses such as Prada, Chanel, Burberry and others, we blend innovation, craftsmanship, and style into every frame.

With over 190,000 employees in 150 countries, EssilorLuxottica is driving the transformation of the eyewear industry, from traditional vision care to smart eyewear technology such as the Ray-Ban Meta Smart Glasses.

VisilabGroup has been part of EssilorLuxottica since 2021, driving retail excellence in Switzerland. The group unites the leading Swiss optical retail brands Visilab, Kochoptik, McOptic and Linsenmax, operating across 170 stores and building a strong heritage since 1988.

ROLE

The E-Commerce Manager is responsible for the commercial performance (P&L ownership) of two retail E-Commerce websites in Switzerland (Visilab and McOptic) and one non-transactional website (Kochoptik). The role includes defining and executing the local digital strategy, ensuring business growth, and acting as a bridge between central E-Commerce teams and local market stakeholders.

RESPONSIBILITIES

• Manage the E-Commerce P&L, ensuring revenue growth, profitability, and alignment with business goals.
• Analyze site performance metrics and customer behavior to optimize traffic acquisition, conversion rates, and customer satisfaction.
• Monitor the competitive landscape, identifying opportunities for innovation and market share growth.
• Coordinate with local Marketing, Retail, Operations, and Logistics teams to support omnichannel initiatives / campaigns and customer experience excellence.
• Implement eCommerce campaigns, propositions & optimizations from briefing to reporting, with a focus on quality execution and stakeholders alignment (local & central).
• Collaborate daily with teams managing Merchandising, Content, and Master Data to ensure site operations are timely and effective.
• Report regularly on business performance to the Cluster Leader and the Sr. E-Commerce Manager EMEA and propose strategic action plans.

YOUR PROFILE

• 5+ years of experience in E-Commerce management, preferably in retail or consumer goods sectors.
• Strong business acumen with hands-on experience managing E-Commerce P&Ls.
• Solid understanding of digital marketing, CRM, SEO/SEM, UX/UI principles.
• Excellent analytical skills with a data-driven approach to decision making.
• Proven ability to work cross-functionally within an international, matrixed organization.
• High sense of ownership, entrepreneurial mindset, and problem-solving attitude.
• Proficiency with eCommerce platforms (Commerce-Tools, Magento, or similar) is a plus.
• Strong communication, negotiation, and stakeholder management skills.
• Fluency in English; French and/or German is a plus