Senior Product Manager - Marketplace Payments

Description

We are monday.com , a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before.

With over 2,900 employees across the globe, we grow by prioritizing transparency and knowledge sharing. We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration.

monday.com is a Work OS that empowers teams to increase their productivity and accomplish more, together.

We’re looking for a Senior Product Manager to join our Payments team and own and lead the evolution of the payments platform powering our growing marketplace.

The monday.com marketplace is where our users discover and purchase 3rd-party apps that extend the platform's functionality. Through the marketplace, developers worldwide can build on top of monday.com, sell their apps, and grow their businesses. We're now on a mission to scale, expand our developer community, and build a thriving marketplace economy for third-party apps.

About The Role

As Senior Product Manager, Marketplace Payments, your mission is to enable external developers to accept payments, receive payouts, and handle complex subscription models for their apps sold on monday.com.

This is a unique opportunity to shape the financial backbone of our growing marketplace ecosystem. You'll influence how value flows through our ecosystem at scale, tackling challenges at the intersection of payments, developer experience, and commerce while creating new revenue streams for both monday.com and our developer community.

• Define and drive the product strategy for marketplace payments, aligning it with broader business goals.
• Build and enhance the marketplace payment infrastructure to support developer earnings, payouts, balance management, and multi-currency transactions.
• Design and optimize subscription and pricing models for third-party apps, including handling renewals, upgrades, downgrades, cancellations, and revenue-sharing mechanics.
• Ensure accurate and compliant payouts by working closely with Finance and Legal teams to manage developer earnings, tax considerations, and regulatory requirements.
• Streamline and automate payment operations, reducing manual effort while improving scalability, reporting, and financial transparency.
• Develop metrics and KPIs to measure the efficiency, accuracy, and developer adoption of marketplace payment solutions.
  
  

Requirements

• 5+ years of product management experience, ideally in the SaaS industry or a related field.
• Excellent communication and leadership skills, with the ability to collaborate effectively with technical and non-technical teams.
• Analytical mindset with the ability to interpret data and metrics to drive decision-making.
• Ability to prioritize and manage multiple projects in a fast-paced environment.
• Strong understanding of billing cycles, or payment operations, invoicing and subscription models is a strong plus.
• Bonus: Experience with marketplace ecosystems