Job Title: Scrum Master (Techno-Functional | Agile | Process-Oriented)

Location: Mumbai, India

Experience: 7–8 Years

Industry: Payment Solutions / BFSI / Retail / Healthcare

Employment Type: Full-Time

Job Summary:

We are looking for an experienced and proactive Scrum Master with a techno-functional mindset, strong grounding in Agile practices, and a passion for process excellence. The ideal candidate will bring 7–8 years of overall experience, with a proven track record of enabling high-performing Agile teams in payment solutions, BFSI, retail, or healthcare domains.

This role requires close collaboration with cross-functional teams and business stakeholders to drive Agile delivery, foster continuous improvement, and ensure alignment between technology and business goals.

Key Responsibilities:

• Lead one or more Agile teams as a Scrum Master, facilitating Agile ceremonies such as Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives.
• Act as a techno-functional liaison — translating business requirements into technical goals and ensuring delivery aligns with organizational objectives.
• Work closely with Product Owners and stakeholders to manage product backlogs, define user stories, and prioritize sprint deliverables.
• Champion Agile values and best practices, ensuring adherence to frameworks like Scrum, Kanban, or SAFe.
• Identify and address impediments that hinder team progress and escalate when necessary.
• Track and report on team performance metrics, ensuring delivery commitments are met.
• Promote continuous improvement, retrospection, and adoption of Agile maturity across the organization.
• Collaborate with QA, DevOps, Architecture, and Business teams to ensure seamless, quality-driven releases.
• Contribute to Agile process enhancements and play an active role in Agile community-of-practice forums.

Required Skills & Qualifications:

• 7–8 years of total experience in IT/Software Development, including 4+ years as a Scrum Master.
• Hands-on experience working in payment solutions, BFSI, retail, or healthcare domains.
• Strong techno-functional understanding of enterprise systems and business workflows.
• Deep knowledge of Agile methodologies and experience using tools like Jira, Confluence, or Azure DevOps.
• Proven ability to coach teams on Agile principles and practices.
• Excellent communication, stakeholder management, and facilitation skills.
• Strong process orientation with experience driving efficiency, quality, and Agile compliance.
• Relevant certifications preferred: Certified Scrum Master (CSM), Certified SAFe Scrum Master, PMI-ACP, or equivalent.

Nice to Have:

• Familiarity with DevOps concepts, CI/CD pipelines, and test automation strategies.
• Experience in scaled Agile environments (e.g., SAFe, LeSS).
• Exposure to regulatory environments or compliance-heavy domains like BFSI or healthcare.
• Understanding of digital payment platforms, retail POS systems, or core banking solutions.

Why Join Us?

• Be a key contributor in driving Agile transformation in a fast-paced domain.
• Work with high-impact teams delivering real-world solutions in critical industries.
• Growth-oriented work culture with learning opportunities and domain exposure.
• Competitive compensation, flexible work arrangements, and a dynamic team environment.

Pay: ₹1,00,000- ₹1,80,000.00 per month