Cryptocurrency Wallet Specialist

Job Description

We are looking for a team member with excellent knowledge of Excel and experience in blockchain custody wallet systems. Candidates should be able to track gas fees for inter-mainnet transfers in real-time and be familiar with gwei fees. This position is suitable for those who can work in shifts (day, evening, night) related to finance.

Responsibilities

• Build and manage the company's integrated digital asset wallet management system and operational specifications.
• Manage all customer wallet operations:
• Process customer cached wallets and return remaining funds.
• Approve deposits and withdrawals (virtual assets and fiat currency), reconcile accounts, and investigate discrepancies.
• Handle hot-to-hot or cold-to-hot requests for exception handling.
• Request changes to the threshold for hot-to-cold conversions.
• Centralized processing of aggregated wallets.
• Physical management of vaults.
• Coordinate wallet system maintenance with the technical team.
• Manage wallet systems:
• Review the cold-to-hot process and practical plans.
• Re-evaluate the threshold for cold-to-hot conversions.
• Oversee cold-to-hot operations.
• Handle hot transfers.
• Monitor gas fees of crypto networks and make necessary adjustments.
• Manage fiat wallets:
• Monitor and reassess bank fund pool thresholds.
• Transfer funds between banks.

Job Requirements

• Experience in tracking and managing Custody-Omnibus wallet systems.
• Strong command of blockchain and Web 3.0 technologies; experience with cryptocurrency transfers and wallet management.
• Mastery of wallet management strategies for blockchain and cryptocurrency assets, with knowledge of custody wallet system infrastructure.
• Familiarity with crypto networks and gas fees.
• Knowledge and experience with multi-currency and multi-chain blockchain systems; experience with external/internal audits is preferred.
• Proficient in reporting and monitoring; advanced skills in MS Office, particularly Excel.
• Ability to analyze and evaluate cold-to-hot processes and suggest practical solutions for improvement.
• Excellent teamwork and leadership skills; able to collaborate effectively with diverse team members.
• Strong communication and coordination skills; capable of effective communication and cooperation with internal teams and technical personnel.
• Proficiency in managing customer wallets, including processing cached wallets, approving deposits and withdrawals, reconciling accounts, and troubleshooting exceptions.
• Intermediate to advanced level in English, both spoken and written.
• Familiarity with laws, regulations, and compliance requirements, especially those related to virtual assets and the financial sector.

Preferences

• Previous experience in a similar position.
• Experience in financial data analysis and reporting.
• Strong communication and team coordination skills.
• Proficiency in Chinese is a plus.

*** RELOCATION TO TIRANA / ALBANIA IS MANDATORY