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Job details:
Our client, a leading public sector organisation, is seeking a Level 2 Network Engineer to join their Dublin City Centre office on a long term contract. This role involves providing hands-on support and management of Local Area Networks (LAN), Wide Area Networks (WAN) and Wireless Technologies across multiple sites in Ireland. This is an exciting opportunity to work on a large-scale, mission-critical network infrastructure, ensuring network stability, security, and performance across a distributed enterprise environment.
The Role:
- Oversee and support a large, complex WAN environment serviced by multiple providers and spanning numerous locations across Ireland.
- Manage and work with a diverse range of network vendors and technologies, including FortiGate SD-WAN firewalls, Alcatel-Lucent OmniSwitches, and Aruba WiFi solutions.
- Support a variety of connectivity types across the network, such as MPLS, eFibre, DSL, MSA, 4G/5G, and satellite links.
- Maintain and optimise SD-WAN deployments across many sites, primarily leveraging Fortinet technology
Required:
- 2+ years working experience managing and supporting Network environments.
- Hands-on experience in setting up and supporting Network infrastructure.
- Hands-on experience in setting up or managing Wireless networks.
- Working knowledge of LAN/WAN protocols such as
- TCP/IP
- DNS/DHCP
- Layer2 Switching
- Layer3 Routing
- Knowledge of OSPF and BGP.
- OSI Model
- NAC (Network Access Control)
- Ability to support Wireless Technologies
- Working knowledge of Fortinet (or other) SD WAN technologies
- Working knowledge of Aruba Clearpass, Controllers and Airwave
- Knowledge of Alcatel-Lucent OmniSwitches (Or Cisco, HP)
- Experience with VPN technologies and how they impact various applications.
- Experience with other cloud based VC applications.
- Strong working knowledge and hands-on experience of managing network monitoring and troubleshooting applications and tools such as Wireshark, OPManager, SFLOW/Netflow
- Experience in dealing with multiple 3rd party WAN providers
- Proven ability to work on their own in an outage situation
- Support experience to users of all levels in busy helpdesk environment.
- Hands-on experience in managing and working in computer rooms. This includes cabling and racks.
- Understanding of environmental issues such as air conditioning, UPS, water leak detection
- Certifications such as CCNA are a distinctive advantage
- Strong communication and interpersonal skills
- Strong organizational and project coordination skills
- Proactive problem-solving and self-learning mind-set
- Ability to work independently and in teams
- Flexibility to travel will be required across Ireland.
- Full driving license and access to vehicle.
Responsibilities:
- Project Delivery, Documentation and Reporting
- Understand the goals of collaborate effectively with internal teams
- Plan, coordinate and track project tasks proactively
- Contribute to project reviews with team
- Maintain detailed and up-to-date documentation of network diagrams, configurations, and procedures.
- Update the inventory management system
- Network Maintenance and Support
- Monitor and maintain LAN, WAN and WLAN infrastructure, including switches, routers, access points, SD-WAN Firewalls and NAC.
- Troubleshoot and resolve network issues to minimise downtime.
- On-site Physical Work:
- Cabling: Inspect, install, and maintain network cabling for connectivity and performance.
- Racking and Stacking: Install and organise network equipment in racks with proper cable management.
- Network Implementation:
- Assist in deploying LAN, WLAN, and NAC solutions as required.
- Support Level 3/4 engineers in configuring and installing network hardware and software as required
- Facilitate planned maintenance and change management processes.
- Support
- Offer technical support and guidance to the clients users and help desk
- Respond to Level 2 and priority helpdesk tickets as required
- Record, Update, Track issues/requests and correspondence in Helpdesk ticketing system
Key Skills
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