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FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer.
Learn more at www.firstagency.com
What You Would Get To Do
The Project Manager is responsible for supporting clients with both internal and client-facing events and conferences, delivering exceptional service through effective project management and creative solutions. This role involves overseeing all aspects of event operations, from initial briefing to post-event reconciliation. Key responsibilities include managing project plans, collateral, registration, transportation, hotel accommodations, entertainment, food and beverage, audio/visual needs, webcasts, staging, speaker coordination, and event execution.
There is a requirement for onsite events to travel domestically or abroad as required.
Your Contributions
- Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity
- Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting
- Sourcing, negotiating and managing site selections, contract management for venues and suppliers
- Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management
- Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.)
- Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders
- Co-plan with colleagues and the client on larger scale programs; strong team player
- Ensure adherence to the client’s standards of operation and policies and that compliance and risk guidelines are followed
- Travel when applicable for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events
- Post event wrap up including final attendees, budget reconciliation, observations, as well as client debriefs for year over year improvements
- Share knowledge of best practices, new suppliers, services and venues
- 5–7+ years’ event management experience, preferably in a corporate or financial environment
- Experience in events, conferences, meeting and production management, including but not limited to C-level executive events, cocktail receptions and dinners, meetings and multi-day events
- Experience in working with and managing senior clients
- Virtual event experience preferred – Webex and Zoom experience a plus
- Leadership/influencing/negotiation and decision-making skills
- Adaptable and resourceful individual able to follow guidance while working independently; proactive in generating ideas and creative solutions
- Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles
- Willing to travel to various locations for site-visits and on-site management of events
At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth:
- Private Healthcare (Medical) from day 1
- Annual Health Screening
- 20 Days Annual Leave PLUS Public Holiday
- Employee Assistance Program including 24/7 support, counselling, and legal consult
- Complimentary Access to Headspace, Maven & more
- Wellness Stipend
- Personal Volunteer Day
- Life Insurance
- Mobile Phone Allowance
- Discretionary Bonus Structure
- Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.
Key Skills
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