The Machine Learning Engineer will join the Channel Sales and Operations team and develop and maintain a sophisticated chatbot system.

THE OPPORTUNITY FOR YOU

In this role, you will focus on the following key areas:

• Work on a team of machine learning engineers of different specialization to prototype and ship world class algorithms that pushes the state of the art.
• Lead the exploration and application of Large Language Models and Generative AI, venturing into new areas within these fields.
• Turn prototypes into automation pipelines and deploying them to production, deciding when to use out-of-the-box solutions vs. building custom solutions and utilizing both
• Perform ongoing data analysis to build new or fine-tune existing models such as GPT to optimize results.
• Partner closely with software engineers to implement these models into high-performing systems and models in our production environment that can be applied to create amazing experience for our worldwide audience
• Actively engage in all aspects of model development, from ideation and experimentation to deployment.
• Communicate results of analyses to business partners and executives.
• Maintain expertise in the latest advancements in AI technology.
• Partner with your team members to prepare presentations, papers, and patents for your inventions.

KEY SUCCESS FACTORS

• 3+ years of Machine Learning experience, with a specialization in NLP-related fields
• Text classification, named entity detection, embeddings
• Experience with LLMs and how they integrate into conversational AI systems
• Proficiency in Python with experience in FastAPI for building microservices
• Experience with AWS or GCP for deploying and managing machine learning models

NICE TO HAVES

Experience with Machine Translation systems and their application in multilingual chatbot systems

Familiarity with Retrieval-Augmented Generation and its use in improving chatbot response