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- Handle end-to-end HR service delivery, providing operational and administrative support to employees and managers
- Support onboarding and offboarding processes, including preparation and issuance of offer letters, employment contracts, staff/employment passes, exit documentation and other required documentation
- Maintain accurate employee records in HR systems (e.g., SAP), including data entry for hires, transfers, promotions, and terminations
- Ensure compliance to regulatory requirements during employee life-cycle (e.g: MOM work pass application, renewals, cancellation and any other regulatory requirements where necessary).
- Conduct pre-employment and reference checks in line with bank policies
- Assist with interview scheduling and coordination with candidates and hiring managers
- Ensure data integrity, confidentiality, and compliance with internal policies, regulatory requirements, and data protection standards
- Generate HR reports and provide documentation to support audits and regulatory compliance
- Respond to HR-related queries and provide timely support to employees and managers
- Support ad-hoc HR operational tasks and projects as required
- Communication
- Collaboration
- Diploma / Bachelor’s degree in Human Resources, Business Administration, or related field
- 1–3 years of experience in HR Operations, preferably within banking or financial services
- Experience in onboarding, offboarding, HR system administration, and reference checks
- Familiarity with regulatory and compliance requirements in a banking environment
- Strong attention to detail and data accuracy
- Ability to handle confidential information with discretion
- Proficient in MS Office and HR systems
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