AI Engineer (End User Support team)
TeliaLithuania7 hours ago
Full-timeEngineering, Information Technology
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We are looking for AI Engineer to join us at Telia!
My name is Lukas Mikalauskas, and I am leading our End User Support Services at Telia Company. We work today to support our internal colleagues with all the tools they might need to perform their duties. If you are a passionate IT engineer who would like to work and learn with the newest technologies on developing AI based automation this might be a job for you!
What you’ll do:
You will work with our internal Workplace IT area to implement automation across our services using Agentic AI and simply AI flow automation options depending on the use cases. You will have to learn and in a lot of ways pave the way for other colleagues on what kind of methods to use in what kind of situations. Discover and research best practices and available tools to meet the expected results. Maintain those use cases. Collaborate with architects on compliance and be a part of new and very interesting ways to automate flows.
What will help you thrive in this role:
We’re looking for a proactive and organized professional with strong coordination skills and an innovative mindset. You should have some previous IT engineering experience so you can feel comfortable finding methods and solutions where there are no clear instructions and guides on how to do it. Don’t be afraid to own a use case and strive for the end result value in the most effective way.
Key Requirements
At Telia, we’re a team of 15 000 colleagues across the Nordics and Baltics, passionate about technology and connectivity. As a Top Employer and Sustainability Leader, we drive change with large-scale, impactful projects while building a sustainable, inclusive world.
Here, you can grow your skills, lead meaningful projects, and thrive in a supportive, diverse environment. Whether you’re taking your first step or your next, Telia is a place to grow, belong, and make a real impact.
What We Offer
At Telia, we care about your well-being, growth, and sense of belonging:
Monthly salary range for this position – 3500-5200 Eur (gross) + annual performance bonuses. Although it may vary depending on your skills and experience.
Ready to make better happen?
We look forward to receiving your application by 31 December, 2025. Please note that we might close the position earlier if we find the right candidate, so don’t wait too long to apply!
If you’re selected for the next stage, you’ll be contacted by our Talent Acquisition Partner. Background and reference checks will be part of the process.
Want to know more about this role? Please reach out to Lukas Mikalauskas at [email protected]
Equal opportunities
At Telia, we recognize talent by professional skills and growth potential. We champion diversity, ensuring every individual’s needs are met, regardless of disability, gender, age, nationality, sexual orientation, or social status. Together, we’re dedicated to fostering an inclusive work environment where your uniqueness is our strength.
Join us and let’s make better happen - together!
More about our culture: www.telia.lt/karjera
My name is Lukas Mikalauskas, and I am leading our End User Support Services at Telia Company. We work today to support our internal colleagues with all the tools they might need to perform their duties. If you are a passionate IT engineer who would like to work and learn with the newest technologies on developing AI based automation this might be a job for you!
What you’ll do:
You will work with our internal Workplace IT area to implement automation across our services using Agentic AI and simply AI flow automation options depending on the use cases. You will have to learn and in a lot of ways pave the way for other colleagues on what kind of methods to use in what kind of situations. Discover and research best practices and available tools to meet the expected results. Maintain those use cases. Collaborate with architects on compliance and be a part of new and very interesting ways to automate flows.
What will help you thrive in this role:
We’re looking for a proactive and organized professional with strong coordination skills and an innovative mindset. You should have some previous IT engineering experience so you can feel comfortable finding methods and solutions where there are no clear instructions and guides on how to do it. Don’t be afraid to own a use case and strive for the end result value in the most effective way.
Key Requirements
- Previous experience with some kind of IT Engineering duties, where you had to administrate or automate advanced IT solutions.
- Strong analytical skills to be able to evaluate and challenge use cases.
- Basic Java Script knowledge.
- Working with any type of automation using AI automation frameworks (Optional)
- Experience with Prompt Engineering (Optional)
At Telia, we’re a team of 15 000 colleagues across the Nordics and Baltics, passionate about technology and connectivity. As a Top Employer and Sustainability Leader, we drive change with large-scale, impactful projects while building a sustainable, inclusive world.
Here, you can grow your skills, lead meaningful projects, and thrive in a supportive, diverse environment. Whether you’re taking your first step or your next, Telia is a place to grow, belong, and make a real impact.
What We Offer
At Telia, we care about your well-being, growth, and sense of belonging:
- Additional health insurance and pension plans
- Workation: work from anywhere in the EU for up to 30 days per year
- Extra vacation days based on tenure (up to 5 additional days)
- Discounts on Telia services, including free home internet
- Partner offers and discounts (SPA, cafes, events)
- Telia Kids Club: summer camps for employees’ children
- Company-supported sports activities (yoga, basketball, running)
- Internal training, leadership programs and job shadowing to explore new roles
- Free on-site charging stations for electric vehicles – available for both work-related and personal use.
Monthly salary range for this position – 3500-5200 Eur (gross) + annual performance bonuses. Although it may vary depending on your skills and experience.
Ready to make better happen?
We look forward to receiving your application by 31 December, 2025. Please note that we might close the position earlier if we find the right candidate, so don’t wait too long to apply!
If you’re selected for the next stage, you’ll be contacted by our Talent Acquisition Partner. Background and reference checks will be part of the process.
Want to know more about this role? Please reach out to Lukas Mikalauskas at [email protected]
Equal opportunities
At Telia, we recognize talent by professional skills and growth potential. We champion diversity, ensuring every individual’s needs are met, regardless of disability, gender, age, nationality, sexual orientation, or social status. Together, we’re dedicated to fostering an inclusive work environment where your uniqueness is our strength.
Join us and let’s make better happen - together!
More about our culture: www.telia.lt/karjera
Key Skills
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