Role: Product Manager – Vertical AI / B2B SaaS

Location: Remote, based in Turkey (working with NL team)

Type: Full-time, remote

Company: Manuel AI

Technicians in the Netherlands spend their day fighting with:

• heat pumps, boilers and air conditioners,
• error codes and technical jargon,
• long PDF manuals,
• impatient customers.

Manuel AI is their digital colleague.

They type a problem or error code into Manuel.

Manuel reads the technical documents, uses AI, and returns short, practical steps that work in the field.

Under the hood we have:

• a data engine that digests messy technical PDFs,
• manufacturer / product / scenario-specific AI agents,
• a mobile-first conversational interface.

We’re running pilots with manufacturers like Bosch and expanding to HVAC installers.

• The founding team is based in the Netherlands and focuses on product vision, partnerships and the industry.
• Our core development team is Turkish: a small, hands-on group of fullstack developers working fully remote from Turkey.
• Communication is direct, informal and fast — no corporate layers, no “manager of managers”.

You’ll sit in the middle of this: close enough to the founders to influence direction, and close enough to the dev team to ship real things.

This is not a “feature request manager” role.

For us, a Product Manager is:

the brain between the technician’s reality in the field, the manufacturer’s constraints, and the team’s capacity.

You will:

• understand what technicians actually need under pressure,
• match that with what Manuel can and should do,
• turn it into clear product strategy, roadmaps and experiments.

You will say “no” when needed — with logic, not ego.

• Own the product direction and roadmap for Manuel AI:
• Decide which problems are worth solving now and which can wait.
• Balance technical complexity, business value, and technician impact.

• Run continuous discovery with:
• technicians (service, maintenance, installation),
• manufacturers,
• the founding team in the Netherlands.
• Calls, interviews, usage analysis. Minimum meetings, maximum signal.

• Deepen our core use cases:
• error code diagnosis flows,
• document search & Q&A,
• technician onboarding and trust-building.

• Write lean, clear product specs:
• problem statement and success metrics,
• simple user stories and flows,
• edge cases that matter in the field.
• Enough clarity so developers and the Project Manager can execute without guessing.

• Drive pilots (e.g. Bosch) as real experiments:
• Set 6–8 week product goals,
• design in-product experiments,
• read results and adjust.

• Work with product analytics:
• activation, retention, session behavior,
• success/failure per question,
• “this actually helped me” signals.

• Collaborate tightly with:
• UI/UX on flows and surfaces,
• Turkish fullstack developers on tradeoffs and feasibility,
• Project Manager on scope, timelines and risk.

Must-haves

• Based in Turkey, comfortable working fully remote with a Dutch-based founding team and a Turkish dev team.

• 3+ years experience as a Product Manager / Product Owner in software.

• Experience in B2B SaaS or workflow products
• (operations, support, field/service teams is a strong plus).

• Real discovery + delivery track record:
• you’ve talked to users,
• defined and tracked metrics,
• owned a roadmap,
• and said “no” when it was the right answer.

• Technically literate:
• you understand APIs, data flows, integrations, and environments at a conceptual level,
• you can speak directly with developers without a third person translating.

• Strong communication:
• Fluent Turkish (for deep collaboration with the dev team),
• solid English (for docs, calls and work with the NL side).

Nice-to-haves

• Worked on AI / LLM-based products or document/search-heavy systems.
• Built products for technicians, field service, support or similar hands-on personas.
• Experience working with European customers.

We’re not looking for someone to:

• just maintain a backlog,
• just “manage JIRA”,
• or just forward requirements.

We’re looking for someone who:

• sees manual, inefficient processes as design bugs,
• prefers one problem solved end-to-end over ten half-baked features,
• can push back on founders, sales and engineering when needed — calmly, with data.

• A very clear vertical (HVAC / technicians) with real, non-theoretical problems.
• Direct access to the founding team and to the Turkish development team actually building the product.
• A product role measured by outcomes, not ticket counts.
• Long-term upside through a performance-based equity/option structure.
• Remote work from anywhere in Turkey, with a focused but flexible schedule.

1. Short Typeform (experience + Manuel-specific product thinking).
2. 45–60 min call with a founder focused on how you think and decide.
3. A small, focused case study using a real Manuel AI scenario.
4. Reference checks.

Apply via LinkedIn. If your profile fits, we’ll send you the Typeform as the next step.