Project Manager – Digital Transformation

Overview

As our Project Manager/Delivery Manager, you will ensure the successful delivery of complex and high-impact digital projects. You will steer project execution, safeguard delivery timelines, manage risk, and communicate progress while working closely with stakeholders at all levels.

Key Responsibilities

•Project Planning & Execution: Define project scope, objectives, deliverables, and success criteria in alignment with business goals. Develop and manage detailed project plans and schedules. •Stakeholder Management: Engage and manage expectations of sponsors, cross-functional teams

(Engineering, Product, BAs, QAs, Analytics, Sales), and external partners. Facilitate clear communication and alignment at every project phase.

•Resource & Timeline Management: Coordinate internal resources and third parties/vendors for flawless execution. Allocate tasks and manage dependencies to optimize team productivity.

•Risk & Issue Management: Identify, assess, and proactively mitigate risks and issues. Implement

corrective actions promptly to keep projects on track.

•Budget & Cost Control: Monitor project budgets, control costs, provide accurate forecasts, and ensure efficient resource allocation.

•Quality Assurance: Oversee project QA/UAT, ensuring deliverables meet the defined standards and requirements.

•Change & Release Management: Manage project changes, document decisions, ensure stakeholder approvals, and govern smooth delivery of digital releases.

•Reporting & Documentation: Track progress through KPIs and regular status reports (using

dashboards/tools) tailored for technical and business audiences. Maintain comprehensive project documentation.

•Continuous Improvement: Lead retrospectives and contribute learnings to refine processes, tools, and ways of working.

•Team Leadership: Foster a collaborative, high-performance culture; motivate, coach, and guide team members as needed.

Skills and Qualifications

•Experience: 5+ years as a Project Manager, Delivery Manager, or similar role, leading digital/software projects end-to-end.

•Methodologies: Strong grasp of agile and formal project management methodologies (e.g., Scrum, Kanban, Waterfall).

•Technical Background: Understanding of software engineering practices and enterprise IT systems; comfortable with project management and collaboration tools (ClickUp, Jira, etc.).

• Industry Knowledge: Exposure to the insurance, fintech, or regulated environments preferred.

•Education & Certifications: Bachelor’s degree required. PMP, PRINCE2, CSM, or equivalent certifications are a plus.

•Communication Skills: Excellent written and verbal communication; skilled at simplifying complex

concepts for stakeholders of varying technical literacy.

•Organizational Skills: Exceptional multitasking, prioritization, and time-management skills.

• Analytical Thinking: Strong problem-solving and data-driven decision-making ability.

• Results-Orientation: Demonstrated history of delivering projects on time, within scope and budget.

• People Skills: Strong interpersonal skills, empathy, and ability to lead cross-functional/multicultural teams.

• Language: English mandatory