We are hiring for the role of Associate Program Manager for one of the leading EdTech company based in Bangalore.

Role & Responsibilities:

● Problem-Solving & Collaboration

○ Proactively identify and resolve operational challenges to ensure smooth execution.

○ Conduct pre- and post-mortems to troubleshoot issues and implement damage control as needed.

○ Work cross-functionally with instructors, product teams, and support teams to drive program

success.

○ Build and maintain strong, trust-based relationships with key stakeholders.

○ Communicate effectively in both written and verbal formats across teams and leadership.

● Execution & Operations

○ Take end-to-end ownership of stakeholder management, including onboarding, training, work

assignment, performance evaluation, payments, and deboarding.

○ Develop, execute, and maintain detailed operational plans to ensure seamless program execution.

○ Track and manage daily, weekly, and monthly tasks with precision and timeliness.

○ Ensure high-quality, error-free deliverables that exceed team standards.

○ Monitor and report workstream progress to support strategic decision-making.

○ Draft policies and document processes to enhance efficiency and standardization.

○ Leverage internal tools (e.g., Google Sheets, Excel, Power BI, and other analytical tools) for

data-driven decision-making.

○ Identify and implement process automation and optimization strategies.

○ Independently manage and scale up to three workstreams simultaneously.

● Team Collaboration & Contribution

○ Work closely with peers to drive collective team success and operational excellence.

Qualifications:

● Strong passion for education, technology, and working in a dynamic startup environment

● Background in finance or experience in finance operations is required

● Prior experience in stakeholder/ vendor management

● High proficiency in analytical tools such as Excel, Word, and data visualization tools

● Excellent problem-solving and communication abilities

● Proactive, self-driven, and action-oriented, with a strong sense of ownership and accountability over multiple workstreams