Network Engineer
EIL GlobalAustralia20 hours ago
Part-timeRemote FriendlyInformation Technology
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EUC / Network Smart Hands Engineer – On Call/Casual/Part Time/Freelance EIL Global
Experience: 3 Years
Salary: 7000 $ USD
Location: New South Wales, Australia
Type: Contract
Job Description
Job Description EUC / Network Smart Hands Engineer – On Call/Casual/Part Time
Location: Australia (Multiple Sites – Onsite Support)
Macquarie Street Dubbo NSW
Bunnerong Road Pagewood NSW
Princes Highway Figtree NSW
Corner Warringah Road Forestway Frenchs Forest NSW
Breese Parade Forster NSW
Pacific Highway Gordon NSW
Auburn Street Goulburn NSW
Griffith Central Shopping Centre
Yambill Street Griffith NSW
Gymea Bay Road NSW
Corner Cross Street & Park Road Hurstville NSW
Corner Park Avenue & Northcott Drive Kotara NSW
Lake Haven NSW
Longueville Road Lane Cove NSW
Griffith Road Lavington NSW
Leichhardt Market Place NSW
Cnr Brewster & Mckenzie Streets Lismore NSW
Herring Road North Ryde NSW
East Maitland NSW
Allison Crescent Menai NSW
The Kingsway Miranda NSW
Bungan Street Mona Vale NSW
Luxford Road Mount Druitt NSW
Town Centre Circuit Salamander Bay NSW
Manning Street Taree NSW
Kenrick Street NSW
Toormina NSW
The Boulevard Toronto NSW
Tuggerah, Wyong Road NSW
Tweed Heads NSW
Princess Hwy Ulladulla NSW
Baylis Street Wagga Wagga NSW
Scott Street Newcastle NSW
Please share CV to [email protected]
Employment Type: Independent Contractor / On Call/Casual Basis
Work Mode: Onsite (Field Support / On-Demand/Casual)
Role Overview:
We are looking for an experienced EUC (End User Computing) / Network Smart Hands Engineer to provide onsite technical support under an On Call/ Casual model across client locations in Australia. The ideal candidate should have strong troubleshooting skills in desktop, laptop, printer, and network hardware, along with hands-on experience handling break-fix, installation, and maintenance activities.
Key Responsibilities:
Provide onsite EUC and network smart hands support for incidents, service requests, and installations.
Perform break-fix, IMAC (Install, Move, Add, Change), and preventive maintenance activities.
Support network device installations such as routers, switches, access points, and cabling.
Handle hardware replacements, upgrades, and troubleshooting for end-user devices.
Collaborate with remote support and service desk teams to ensure timely resolution.
Maintain accurate logs of dispatch calls, asset details, and work completion reports.
Coordinate with vendors or third-party support teams when needed.
Ensure all activities adhere to client SLAs and ITIL processes.
Required Skills & Experience:
3+ years of experience in Desktop Support / EUC / Smart Hands / Field Engineering.
Strong knowledge of Windows OS, O365, Active Directory, and common desktop applications.
Basic understanding of network concepts (LAN/WAN, IP addressing, cabling, patching).
Hands-on with hardware troubleshooting (laptops, desktops, monitors, printers, peripherals).
Familiarity with ticketing tools like ServiceNow, Remedy, or similar.
Excellent communication and coordination skills.
Must have a valid driver’s license and willingness to travel to client sites.
Preferred Qualifications:
Prior experience in Casual/on-demand support engagements.
Work Scope:
On-demand/Casual calls during business hours (may include after-hours/weekend support as per SLA).
Reporting: Regional Service Delivery Manager / Project Coordinator.
Experience: 3 Years
Salary: 7000 $ USD
Location: New South Wales, Australia
Type: Contract
Job Description
Job Description EUC / Network Smart Hands Engineer – On Call/Casual/Part Time
Location: Australia (Multiple Sites – Onsite Support)
Macquarie Street Dubbo NSW
Bunnerong Road Pagewood NSW
Princes Highway Figtree NSW
Corner Warringah Road Forestway Frenchs Forest NSW
Breese Parade Forster NSW
Pacific Highway Gordon NSW
Auburn Street Goulburn NSW
Griffith Central Shopping Centre
Yambill Street Griffith NSW
Gymea Bay Road NSW
Corner Cross Street & Park Road Hurstville NSW
Corner Park Avenue & Northcott Drive Kotara NSW
Lake Haven NSW
Longueville Road Lane Cove NSW
Griffith Road Lavington NSW
Leichhardt Market Place NSW
Cnr Brewster & Mckenzie Streets Lismore NSW
Herring Road North Ryde NSW
East Maitland NSW
Allison Crescent Menai NSW
The Kingsway Miranda NSW
Bungan Street Mona Vale NSW
Luxford Road Mount Druitt NSW
Town Centre Circuit Salamander Bay NSW
Manning Street Taree NSW
Kenrick Street NSW
Toormina NSW
The Boulevard Toronto NSW
Tuggerah, Wyong Road NSW
Tweed Heads NSW
Princess Hwy Ulladulla NSW
Baylis Street Wagga Wagga NSW
Scott Street Newcastle NSW
Please share CV to [email protected]
Employment Type: Independent Contractor / On Call/Casual Basis
Work Mode: Onsite (Field Support / On-Demand/Casual)
Role Overview:
We are looking for an experienced EUC (End User Computing) / Network Smart Hands Engineer to provide onsite technical support under an On Call/ Casual model across client locations in Australia. The ideal candidate should have strong troubleshooting skills in desktop, laptop, printer, and network hardware, along with hands-on experience handling break-fix, installation, and maintenance activities.
Key Responsibilities:
Provide onsite EUC and network smart hands support for incidents, service requests, and installations.
Perform break-fix, IMAC (Install, Move, Add, Change), and preventive maintenance activities.
Support network device installations such as routers, switches, access points, and cabling.
Handle hardware replacements, upgrades, and troubleshooting for end-user devices.
Collaborate with remote support and service desk teams to ensure timely resolution.
Maintain accurate logs of dispatch calls, asset details, and work completion reports.
Coordinate with vendors or third-party support teams when needed.
Ensure all activities adhere to client SLAs and ITIL processes.
Required Skills & Experience:
3+ years of experience in Desktop Support / EUC / Smart Hands / Field Engineering.
Strong knowledge of Windows OS, O365, Active Directory, and common desktop applications.
Basic understanding of network concepts (LAN/WAN, IP addressing, cabling, patching).
Hands-on with hardware troubleshooting (laptops, desktops, monitors, printers, peripherals).
Familiarity with ticketing tools like ServiceNow, Remedy, or similar.
Excellent communication and coordination skills.
Must have a valid driver’s license and willingness to travel to client sites.
Preferred Qualifications:
Prior experience in Casual/on-demand support engagements.
Work Scope:
On-demand/Casual calls during business hours (may include after-hours/weekend support as per SLA).
Reporting: Regional Service Delivery Manager / Project Coordinator.
Key Skills
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