HubMub
-
NorthBay - Pakistan

Senior AWS Cloud IT Support Engineer

NorthBay - Pakistan
United Arab Emirates · Full-time · Mid-Senior
Job Title: Senior AWS Cloud IT Support Engineer

Location: Dubai, UAE (Onsite)

Experience: 5+ Years

Employment Type: Full-Time

Position Overview

We are seeking a skilled Senior AWS Cloud IT Support Engineer to provide advanced technical support and manage AWS cloud infrastructure. The ideal candidate will troubleshoot complex issues, optimize cloud resources, and ensure seamless IT operations across the organization. This onsite role in Dubai requires hands-on expertise in AWS services, cloud architecture, and IT support best practices.

Key Responsibilities

  • Provide advanced technical support for AWS cloud infrastructure and related IT systems.
  • Monitor, maintain, and optimize AWS services such as EC2, S3, Lambda, RDS, CloudWatch, IAM, and VPC.
  • Deploy, configure, and manage cloud resources and applications.
  • Manage user accounts, permissions, and access control in AWS and enterprise systems.
  • Implement and maintain security best practices in cloud and IT environments.
  • Troubleshoot complex networking, server, and application issues.
  • Document support procedures, incidents, and solutions.
  • Collaborate with internal teams to design and implement IT solutions.
  • Support backup, disaster recovery, and system maintenance procedures.

Required Skills & Technologies

  • AWS Services: EC2, S3, Lambda, RDS, CloudWatch, IAM, VPC, CloudFormation.
  • Networking: DNS, VPN, TCP/IP, Firewall configuration, Load Balancers.
  • Operating Systems: Windows Server, Linux/Unix.
  • Monitoring & Troubleshooting: CloudWatch, CloudTrail, AWS Config.
  • IT Support: Incident management, problem resolution, ticketing tools (ServiceNow/Jira).
  • Scripting/Automation: Python, Bash, or PowerShell.
  • Security: IAM, Key Management Service (KMS), Security Groups, compliance standards.

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • Minimum 5 years of experience in IT support with extensive AWS exposure.
  • Strong understanding of cloud computing concepts and AWS architecture.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and as part of a team.

Preferred

  • AWS Certified Solutions Architect – Associate or AWS Certified SysOps Administrator.
  • Experience with ITSM tools like ServiceNow or Jira Service Desk.

Key Skills

Ranked by relevance

aws cloud server s3 firewall configuration windows server firewall python bash jira vpn dns
Login to Apply
🇦🇪

Country Guide

United Arab Emirates

Tax-friendly regional tech hub

Posted
Dec 19, 2025
Type
Full-time
Level
Mid-Senior
Location
Dubai
Company
NorthBay - Pakistan

Industries

IT Services IT Consulting

Categories

Information Technology

Related Jobs

3 roles aligned with this opportunity

View all jobs
View Job Details
Accenture DACH
Related

Senior Data & Machine Learning Engineer (all genders)

2026-05-21

Full-time
Not Applicable
Austria
IT Services
Engineering
View Job Details
NorthBay - Pakistan
Related

AI Support Engineer

2026-03-04

Full-time
Not Applicable
United Arab Emirates
IT Services
Information Technology
View Job Details
NorthBay - Pakistan
Related

DevOps Support Engineer

2026-03-04

Full-time
Not Applicable
United Arab Emirates
IT Services
Information Technology