KEY ACCOUNTABILITIES:

• Planning, organizing and prioritizing workloads and leading a small group or department/section level projects
• Gathering requirements, creating, maintaining and updating documentation for projects/solutions assigned.
• Informed about all components of orders and clinical documentation.
• Participating in the facility committees to determine training needs and clinical related areas of improvement.
• Assesses policies, procedures, processes and workflows and makes recommendations to enhance efficiency within the given clinical system framework.
• Prepares detailed business requirements documentation as needed.
• Communicates as needed with venders and implementation partners to facilitate work as required.
• Acts as a point of contact and coordinator between the clinical and other support functions.
• Coordinating the development and maintenance of training manuals, user guides and providing general clinical systems related training to ensure simple and quick problem diagnosis and resolution.
• Performing operational tasks as needed for the clinical systems.
• Training end users on clinical system as requested.
• Developing custom reports as requested by departments, sections and business owners.
• Must have in-depth knowledge on all clinical systems and applications as a super user.
• Providing end-user application support, application installation and configuration for end-users.
• Conducting trial runs of clinical programs and clinical software applications.
• Responding to verbal and written enquiries in a timely manner.
• Providing technical expertise in EMR system analysis and support and delivering solutions to simple.

Professional/Academic Qualifications:

Degree or equivalent in Healthcare (Nursing, Medicine or other

clinical IT discipline.) or relevant fields.

3+ years of experience in Clinical systems specialist role.

Experience in healthcare industry.