Shop Helper

Job title

Shop Helper

Ref #

230189

Location

Qatar - Doha

Job family

Customer Service

• Closing date: 05-Jan-2026
  
  

The Shop Helper performs any combination of following shop floor duties, such as stock movement, storage of stock thus ensuring that sales opportunities can be maximized whilst shortages, breakages and other materials handling cost are kept to an absolute minimum. It includes providing exceptional customer service via packing and trolley collection duties

Operational Accountabilities

• Maintain efficient shelf filling to ensure constant stock availability in the shop.
• Assist in timely preparation of items requested by the various departments for issuance.
• Assist Sales Assistant in packing the order of customer purchases and ensure to deliver first class customer services at all the times.
• Report any damage, shortage, breakage of the product to Shop Supervisor/Manager in timely manner.
• Undertake good inward task ensuring that all stock receipts are palletized safely in accordance with safety guidelines, correctly labelled and bar coded and correctly handled.
• Accurate and efficient order picking for On Trade order to ensure goods ready when required.
• Assist in stock inventory by performing correct and accurate date according to inventory list.
• Clean the shop area if necessary to ensure shop area in safety and hygiene standards.
• Collect and arrange trolley in parking area, and ensuring it constantly available at all the times.
• Be presentable, well mannered, helpful and courteous while dealing with customer.
• Perform other department duties related to his/her position as directed by the Head of the Department.
  
  

Qualifications

• Highschool qualification
• Minimum 2 years job related experience
• Experience in material handling experience in similar retail or warehouse operation with high density racking and palletized stock.
• Must be physically fit and capable of handling heavy loads
• Proficiency in spoken and written English language
  
  

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=230189