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- Mailbox management, mail flow rules, security (DMARC/DKIM/SPF), hybrid integration, and troubleshooting mail issues
- Device enrolment (Autopilot), policy deployment (compliance, configuration), app management (MAM/MDM), and security enforcement
- Microsoft Teams: Configuration, governance, meeting policies, troubleshooting collaboration issues
Key Responsibilities
- Exchange Online: Mailbox management, mail flow rules, security (DMARC/DKIM/SPF), hybrid integration, and troubleshooting mail issues.
- Intune (Endpoint Manager): Device enrolment (Autopilot), policy deployment (compliance, configuration), app management (MAM/MDM), and security enforcement for Windows, iOS, Android.
- Microsoft Teams: Configuration, governance, meeting policies, troubleshooting collaboration issues, and supporting adoption.
- Identity & Security: Azure AD (Entra ID) management, MFA, Conditional Access, DLP, role management, and security monitoring.
- Automation & Scripting: Using PowerShell and Microsoft Graph API for routine tasks and custom solutions.
- Support & Monitoring: Daily health checks, incident resolution (SLAs), user training, documentation (SOPs), and service performance monitoring (Azure Monitor).
- Hybrid Environments: Managing integration between cloud (M365) and on-premises systems (ADFS, Exchange Server).
- Experience: 3-8+ years in M365 administration/engineering.
- Experience in banking or large global MNC technical environment.
- Technical Skills: Deep knowledge of M365 suite, Azure AD, PowerShell, networking basics, security principles.
- Soft Skills: Strong troubleshooting, documentation, communication, and problem-solving.
- Core Focus Areas:
- Security First: Implementing robust security policies across all services.
- User Experience: Ensuring reliable, performant services for end-users.
- Automation: Reducing manual effort and improving efficiency.
- Transformation: Driving adoption and leveraging new M365 features (Copilot, Cloud PC).
EA Registration No.:Chong Li Ning Phoebe, R25157679
Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA Licence No. 10C4544
Key Skills
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