Role Overview

The Project Manager & Business Analyst is responsible for end-to-end delivery of strategic, regulatory, and technology initiatives within the Bank. The role combines structured project management discipline with hands-on business analysis, ensuring initiatives are clearly defined, effectively executed, and aligned with the Bank’s operational, regulatory, and strategic objectives.

The role acts as a key interface between business units, IT, risk, compliance, and external vendors, translating business needs into deliverable solutions while managing scope, timelines, risks, and outcomes.

Key Responsibilities

Project Management

• Lead the planning and execution of projects across the Bank from initiation through delivery and closure.
• Develop and maintain project plans, schedules, budgets, and resource allocations.
• Manage project scope, risks, issues, dependencies, and change requests.
• Track progress against milestones and ensure timely escalation of issues.
• Prepare regular status reports, dashboards, and steering committee materials.
• Ensure adherence to internal project governance, approval processes, and controls.

Business Analysis

• Engage stakeholders across Retail, Corporate, Treasury, Risk, Compliance, Finance, and Operations to gather and clarify requirements.
• Document business requirements, functional specifications, process flows, and use cases.
• Perform as-is / to-be analysis and identify process and system improvement opportunities.
• Translate business needs into clear requirements for technology and delivery teams.
• Support solution design, UAT planning and execution, and post-implementation reviews.

Stakeholder & Vendor Management

• Act as the primary point of contact between business users, IT teams, and third-party vendors.
• Facilitate workshops, working sessions, and governance forums.
• Manage vendor deliverables, timelines, and dependencies.
• Ensure alignment between business expectations and delivered outcomes.

Risk, Compliance & Quality

• Ensure projects comply with regulatory, risk, and internal control requirements.
• Maintain complete and audit-ready project documentation.
• Support internal and external audits related to assigned initiatives.

Continuous Improvement

• Identify opportunities to improve project delivery standards, tools, and methodologies.
• Contribute to PMO frameworks, templates, and best practices.
• Promote disciplined execution and a results-driven delivery culture.

Candidate Profile

Education & Qualifications

• Bachelor’s degree in Business, Finance, Information Systems, Engineering, or a related field.
• Professional certifications are an advantage (PMP, PRINCE2, Agile/Scrum, CBAP, or equivalent).
• 5–10 years of experience in project management and business analysis, preferably within banking or financial services.
• Proven experience delivering technology, regulatory, digital, or process transformation projects.
• Strong experience working with senior stakeholders and cross-functional teams.
• Strong project planning and execution skills.
• Excellent business analysis and requirements-gathering capabilities.
• Solid understanding of banking products, processes, and regulatory environments.
• Strong stakeholder management and communication skills.
• Analytical, detail-oriented, and structured problem-solver.
• Ability to manage multiple priorities in a complex environment.
• Core banking, digital banking, payments, lending, treasury, risk, or compliance systems.
• Agile or hybrid delivery environments.
• Regulatory initiatives (AML, KYC, reporting, risk, or capital projects).

Key Success Measures

• On-time, on-budget delivery of projects.
• Clear, well-defined requirements aligned to business and regulatory needs.
• Strong stakeholder satisfaction and adoption of delivered solutions.
• Measurable operational or financial improvements.