Job Title: Network Engineer

Location: Brazil - Remote

Duration: 12+ Months

Job Description

Design, configure, and maintain Cisco network and security appliances and hardware, including Catalyst switches, ISR routers, FirePower, FMC, WLC, ISE, DNA, SD-WAN management, and troubleshooting.

• Deep knowledge on WAN/LAN networking, including wireless, fiber-optic and copper cable.
• Monitor and troubleshoot network performance to ensure minimal downtime and resilience to potential cybersecurity threats.
• Validate configuration backup systems are up and running.
• Manage IT-Network support tickets and monitor ticket queues.
• Implement security protocols such as firewalls, access controls, and encryption.
• Document network configurations and update system documentation regularly including visio diagrams.
• Collaborate with IT teams to optimize network architecture for scalability.
• Perform hardware and software system upgrades, patches, and maintenance.
• Prepare detailed diagrams, use cases, instructional, and test documentation and guides.
• Coordinate with reporting manager, user functional communities, and team members on task priorities and initiatives.
• Conduct meetings, user training sessions, and testing with internal and external clients.
• Stay current with the latest network and security trends, technologies, and industry best practices.

Core Competencies

• Highly motivated and with strong attention to detail
• Hands-on, problem-solving approach to managing and troubleshooting complex technical environments
• Excellent verbal and written communication
• Results-oriented, critical thinker, and with excellent planning and organizational skills
• Excellent troubleshooting and problem-solving skills
• Team player with the ability to collaborate and interact with internal and external clients
• Flexible and adaptable to change
• Proactive, addressing potential problems before they occur

Requirements:

• Hand-on experience on Cisco routers, switches, wireless, network operating systems including network appliances like FTD, ISE, DNAC, and SD-WAN.
• Complete understanding on TCP/IP, OSI model and network protocols like SNMP, NetFlow, Syslog, DHCP, DNS, FTP, etc.
• Must understand when to escalate urgent issues to the team.
• Require a solid understanding of networking and troubleshooting.
• Must be able to work occasionally after hours or weekends as required.
• Work as part of a team as well as independently.
• Available to be on-call for support.
• Ability to work in a fast pace and dynamic environment.

Qualifications:

• Proven ability to perform responsibilities in English.
• Strong communication skills – verbal and written.
• Minimum 7 years of Network Administration experience.
• Ability to resolve and/or escalate issues in a timely fashion.
• Strong experience in performing a variety of activities related to the analysis, installation, and troubleshooting of networking and applications.