Network Engineer

Network Engineer – 3-Month Contract (Likely extension)

Engaged via Data#3

Our client, a well-established organisation with a complex corporate and manufacturing technology environment, is seeking an experienced Network Engineer to join their IT team on an initial 3-month contract. You’ll play a key role in supporting and maintaining their enterprise network and voice infrastructure, with strong potential for contract extension.

This role suits someone who thrives in hands-on operational work, enjoys troubleshooting, and is confident supporting multi-site environments.

Key Responsibilities

Network Operations & Support

• Monitor network performance and respond to alerts, outages, and service degradation.
• Diagnose and resolve Level 2–3 issues across LAN, WAN, wireless, internet, and VPN environments.
• Complete routine configuration changes on switches, routers, firewalls, and wireless controllers.
• Assist in troubleshooting carrier/provider issues and escalate appropriately.
• Maintain network documentation, diagrams, and configuration records.
• Ensure all changes follow established change-control processes.

Network Maintenance

• Perform scheduled maintenance including firmware/software updates, hardware lifecycle tasks, and patching.
• Support deployment of new network devices such as switches, routers, access points, and appliances.
• Assist in maintaining network monitoring systems and alerting tools.
• Keep network device inventories accurate and up to date.

Project Support

• Support senior engineers in network upgrade and deployment projects.
• Carry out implementation tasks including device configuration, hardware installation, cabling checks, and testing.
• Assist with as-built documentation and configuration backups.
• Support network cutovers and migration activities under guidance.

Voice & Unified Communications

• Provide support for MS Teams Calling, Cisco CUCM, Unity Connection, and related voice systems.
• Troubleshoot call-quality issues and perform moves/adds/changes.
• Assist with voice system maintenance and updates.

Asset & Configuration Management

• Record updates to network assets and maintain configuration accuracy.
• Assist with CMDB updates, equipment labelling, and stock control.
• Ensure equipment is documented and stored appropriately.

Service Desk Escalation

• Act as a Level 2/3 escalation point for network-related incidents.
• Resolve tickets within SLAs and communicate clearly with users and stakeholders.
• Contribute to internal knowledgebase documentation.

Skills & Competencies

• Strong understanding of networking fundamentals (routing, switching, VLANs, STP, basic OSPF/EIGRP).
• Experience supporting Cisco switches, routers, and wireless technologies.
• Strong troubleshooting ability and methodical problem-solving skills.
• Excellent communication and teamwork capability.
• Customer-focused with the ability to clearly explain technical issues.

Qualifications

Required:

• Diploma or tertiary qualification in IT, Computer Science, or equivalent experience.

Desirable:

• Cisco CCNA (or progressing toward certification).
• Microsoft Azure or Office 365 fundamentals.

Experience

Required:

• 2–4 years’ experience in a network support or network engineering role.
• Hands-on experience with Cisco networking equipment.
• Experience troubleshooting routing, switching, wireless, and VPN issues.
• Familiarity with network monitoring tools such as SolarWinds, PRTG, or Cisco Prime.

Desirable:

• Experience in multi-site or manufacturing environments.
• Exposure to firewall administration (Cisco, Palo Alto, Fortinet, etc.).
• Basic experience supporting enterprise voice systems.

If you’re a proactive Network Engineer looking for your next contracting opportunity and enjoy working across both operational support and project delivery, we’d love to hear from you.