Business Analyst-IT

Dawn InfoTek Inc. is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated in delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients.

We are looking for a meticulous and enthusiastic IT Business Analyst to join our dynamic team to work at our bank client.

Key Responsibilities:

• Provide production support: analyze, troubleshoot, and resolve payroll system issues.

• Independently resolve complex payroll issues using deep SAP Payroll expertise.

• Translate business needs into technical solutions, including requirements gathering, workflow reengineering, and functional design.

• Manage small projects or lead workstreams within larger initiatives.

• Participate in full-cycle implementation activities: technical specifications, test strategy and execution, data conversion and cutover planning, post-go-live support.

• Collaborate with QA teams to ensure test coverage aligns with business requirements.

• Escalate issues appropriately and keep stakeholders informed.

• Foster a high-performance, inclusive team environment.

Working Environment:

- Collaborate with the Canadian Payroll Technology Team, Global HR, Finance, and external vendors.

- Support payroll integrations and replication processes.

- Work in a hybrid environment with occasional non-standard hours.

Must Have Skills:

• 10+ years’ of overall relevant experience

• 7+ years of experience with SAP Payroll on premise (ECC) and/or ECP in recent years

• Experience with SAP Support Pack testing and year-end payroll processes

• Hands-on experience with end-to-end payroll troubleshooting (calculations, DME, integrations)

• Solid understanding of Canadian payroll tax and CRA compliance

• Proficiency in MS Excel

• In-depth knowledge of replication from Employee Central to SAP Payroll

Nice-To-Have Skills:

• Knowledge of the replication process from Employee Central to SAP Payroll

• Certification in HCM Payroll or Employee Central Payroll is an asset

• Strong knowledge of financial processes

• Knowledge of HRIS systems and practices is preferred

Soft Skills:

• Strong ability to read and interpret payroll schemas

• Excellent communication skills with ability to produce clear documentation

• Ability to work both independently and collaboratively in cross-functional teams

Degrees or certifications:

• Bachelor's degree in a related field required

• Certified in SAP HCM is a plus