Program Manager

Job Description:

• Communicate and interact with a variety of stakeholders including senior management, workstream project managers, partners, and external parties
• Developing methods to exhibit data / information from workstreams for ease of reference by stakeholders
• Monitoring program progress, identifying risks, and work with project managers to implement mitigation strategies
• Maintaining awareness of varying stakeholder requests while balancing core program objectives
• Identifying, tracking, and logging issues for later resolution
• Collaborating with team leaders and management to provide leadership, guidance, and support to meet program goals
• Preparing relevant reporting for senior stakeholders to increase program oversight and accountability

Education/Work Experience

• Bachelor’s or Master’s degree in Business, Public Administration, or a related field
• 5+ years of project / program management experience
• Ability to develop reporting to summarize, contextualize, and simplify data points
• Experience working with product teams and understanding DevOps processes and configurations considered an asset
• Experience working with Claims management.
• English imperative, with Bilingualism (English/French) or the ability to speak an Indigenous language (i.e., Cree languages, Inuktitut, Ojibway etc.) considered an asset

Technical Skills

• Proficiency in Microsoft Office suite including Outlook, Word, and Excel
• Knowledge of Salesforce is an asset

Other Skills

• Excellent communication and interpersonal skills
• Commitment to accuracy and maintaining high quality deliverables
• Self-motivated, with an ability to work effectively with a minimal amount of supervision
• Works well under pressure with a high attention to detail
• Proficiency in working with data and databases