Product Designer in a Bank

Here's what your week might look like

• You'll spend time with our wonderful research team. Together you'll translate user insights into tangible designs that address customer needs while meeting the business goals of the project.

• You'll check on the latest relevant data to get a better understanding of the problem and meet the stakeholders to redefine the problem statement.

• We want to hire people who have opinions, believe in their ideas and are willing to fight for them. But we also want people who can recognize when a better argument or solution is put before them. All of us participate in user testing.

• Depending on the demands of the project, you should be familiar with creating user journey maps, service design blueprints, work on information architecture, product wireframes and clickable prototypes for user validation sessions.

• You will meet stakeholders from different departments and articulate your ideas

Here are the experience and skills we'd love you to have

• You can brainstorm the next big thing one moment and still tweak pixels right before launch.
• You have the ability to prioritise
• You work smart and are ready to improve processes.
• You have enough curiosity to stay savvy about industry and UX trends.
• You have confidence in your ideas and the ability to communicate them clearly.
• You follow through—when built, your designs actually look and work like they should. You monitor products after launch and are ready to suggest improvements.
• You have a burning desire to make things better and don’t accept non-answers like “that’s just the way it has always been”.
• Experience in solving complex problems and the storytelling to make the solution real.
• Mastery with all design, presentation and video tools/software so that shaping ideas is effortless.

Bonus points

• You actively contribute to the UX community.
• You're kind of a behavioural science geek.
• You have personal pet projects you work on for fun in your free time.

Your team and career

You will be working closely with stakeholders and fellow designers within Banking Group. The things you design will meet the needs of a range of customers from small sole-proprietorships to large global institutions with different departments and army of staff of varying levels with different needs.

Depending on your career aspirations, you can continue to grow by pursuing perfection in your craft as an individual contributor or take on managerial responsibilities as a design manager.

About the design team

Hi, we are the Bank’s user experience design team

We create digital products that deserve to be built because they solve real problems in an impactful way with empathy.

How we design

We go beyond numbers

Every dollar means something. No one actually wants money. We want what it can give us. So we acknowledge that money is not really about money. We inject emotion into our products to go from transactional to magical.