Change Enablement& Knowledge Coordinator
NestléUkraine7 hours ago
Full-timeRemote FriendlySales
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Full-time on site/hybrid (Lviv) or remote (countrywide employment)
Change Enablement & Knowledge Coordinator
We are looking for a Change Enablement & Knowledge Coordinator to drive training and adoption of new ways of working across a diverse global stakeholder network. This role ensures teams are equipped with the knowledge, tools, and understanding to embrace end-to-end processes, workflow features, and data-driven capabilities. You will design and execute tailored training programs, interactive learning formats, and communication strategies to embed change and accelerate adoption.
Key Responsibilities:
You send us your CV → We contact relevant applicants → Interview with a Recruiter → Technical task submission → Interview with Hiring Team → Job Offer communication to the Finalist → First working day
Change Enablement & Knowledge Coordinator
We are looking for a Change Enablement & Knowledge Coordinator to drive training and adoption of new ways of working across a diverse global stakeholder network. This role ensures teams are equipped with the knowledge, tools, and understanding to embrace end-to-end processes, workflow features, and data-driven capabilities. You will design and execute tailored training programs, interactive learning formats, and communication strategies to embed change and accelerate adoption.
Key Responsibilities:
- Enablement & Training Design:
- Develop structured enablement approaches, including personas, needs, objectives, and formats.
- Design engaging training programs and materials (playbooks, e-learning, workshops, infographics).
- Measure training effectiveness and adoption rates.
- Training Execution & Change Embedment:
- Deliver training sessions on new processes, workflows, and tools.
- Support communication during rollouts and feature releases.
- Drive pilots and user acceptance testing (UAT) for new functionalities.
- Champion Engagement & Collaboration:
- Build and nurture a network of change champions.
- Facilitate knowledge-sharing activities (forums, roundtables, community events).
- Gather feedback to improve adoption strategies and operating models.
- Documentation & Knowledge Management:
- Create and maintain a central knowledge repository (FAQs, guidelines, best practices).
- Ensure alignment with global standards and evolving methodologies.
- Proven experience in training program design and change management within global organizations.
- Strong skills in stakeholder engagement, communication, and facilitation.
- Proficiency in learning tools (e.g., Articulate, SAP Litmos, Adobe Captivate) and documentation platforms (e.g., Confluence, SharePoint).
- Ability to translate complex processes into clear, user-friendly content.
- Excellent English communication skills (written and verbal).
- Familiarity with marketing operations and workflow technologies is a plus.
You send us your CV → We contact relevant applicants → Interview with a Recruiter → Technical task submission → Interview with Hiring Team → Job Offer communication to the Finalist → First working day
Key Skills
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