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NP Group

IT Infrastructure Support Engineer

NP Group
Ireland · Contract · Entry

Contract: IT Infrastructure Support Engineer / SRE (Site reliability Engineer)

Start Date: Jan 2026

Duration: 12 months

Location: Dublin, remote but requires international travel

Rate: €400 - €450 per day (any international travel fully expensed)

Reference: 20151



*Must have a EU passport* and able to travel unrestricted in Europe (without visa) and stay away 2 to 4 times a year for 4-6 week periods.

Must have skills in Kubernetes (K8) on Prem / Cloud platforms / Linux / Virtualisation /Network Protocols

The Infrastructure Operator Engineer is responsible for deploying, operating, and maintaining secure and reliable infrastructure systems across physical and virtual environments. This role supports mission-critical operations, ensuring 24/7 availability of cloud and data center services, and contributes to lifecycle management, customer support, and continuous improvement initiatives.


Key Responsibilities



Infrastructure Deployment & Configuration

  • Deploy and configure cloud and data center instances (e.g., air-gapped environments).
  • Manage physical and virtual infrastructure components including servers, storage, and networking equipment.
  • Execute operational tasks such as patching, upgrades, and break-fix services.

Operations & Reliability

  • Monitor system performance and ensure uptime across secure networks.
  • Implement and maintain disaster recovery protocols and backup procedures.
  • Escalate unresolved Tier 1/Tier 2 issues to engineering or vendor support teams.

Customer Support & Lifecycle Management

  • Respond to support calls and resolve customer issues within SLA timelines.
  • Deliver updates and communications to customers regarding system status and changes.

Security & Compliance

  • Apply security patches and updates in coordination with internal and external stakeholders.
  • Ensure compliance with operational standards and certifications (e.g., Google technology certification).

Collaboration & Documentation

  • May be asked to lead a team of engineers, and/or assist in the onboarding and training of new engineer teammates.
  • Work closely with deployment engineers, support agents, and program managers.
    Maintain detailed documentation of infrastructure configurations, procedures, and runbooks.

Qualifications



Required

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 3+ years of experience in infrastructure operations or system administration.
  • Strong understanding of Kubernetes (on-prem), Linux CLI, network protocols, virtualization, and cloud platforms.
  • Ability to work onsite overseas with no remote option for up to 6 weeks at time.

Preferred

  • Certifications such as ITIL, CCNA/CCNP, or equivalent.
  • Experience with air-gapped environments and cloud deployments.

Work Conditions:

  • Primarily remote work with some international travel requirements to customer sites
  • No overtime or on-call requirements.



Networking People (UK) is acting as an Employment Business in relation to this vacancy.

Key Skills

Ranked by relevance

cloud kubernetes linux virtualization storage itil sla
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Posted
Dec 23, 2025
Type
Contract
Level
Entry
Location
Dublin
Company
NP Group

Industries

Technology Information Internet

Categories

Information Technology

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