IT Officer

Our Client

Our client is an established international organisation active in the consumer goods sector, operating across multiple European markets. With offices in several countries and a central headquarters in the Netherlands, the company supports its operations through a compact but professional IT landscape. Due to growth and ongoing digital optimisation, our client is looking to strengthen its internal IT capability.

The Role

As IT Officer, you will be responsible for ensuring the smooth day-to-day operation of the organisation’s IT systems and applications. This is a broad, hands-on role that combines application support, functional design, data analysis and coordination with external IT partners. You will work closely with business stakeholders across different departments and international offices.

Tasks & Responsibilities

General IT Support

• Administration and support of Microsoft 365 applications and services;
• Providing end-user support and guidance where required;

Application Support & Management

• Operational support for:
• Business Central (ERP across all offices);
• Custom FileMaker applications (e.g. product and order management);
• Jet Reports;
• Power BI;
• Troubleshooting and resolving application-related issues;
• Testing software updates and newly released features;
• Participating in validation sessions and workflow analyses;
• Creating and maintaining application documentation and instructional materials;

Functional Design

• Performing fit-gap analyses of business processes;
• Translating business requirements into functional specifications;
• Designing enhancements and new features in collaboration with stakeholders and developers;

Server & Cloud Coordination

• Coordinating and testing maintenance activities on Windows Server environments;
• Supporting Azure-based solutions, including automations, APIs and scripting (PowerShell / Python);
• Monitoring and ensuring correct data synchronisation between systems;

Data Analysis & Reporting

• Collecting, analysing and interpreting data to support business decisions;
• Developing and maintaining Power BI dashboards and Jet Reports;
• Safeguarding data integrity and accuracy across systems;
• Supervising data backup and recovery processes;
• Maintaining technical documentation related to data and reporting.

Your Profile

• A broad IT background with experience in application support and IT operations;
• Familiarity with ERP systems (preferably Business Central), reporting tools and Microsoft technologies;
• Strong analytical skills and a structured way of working;
• Comfortable working in an international environment and liaising with multiple stakeholders;
• Proactive, solution-oriented and able to manage multiple responsibilities;
• Candidates who speak Dutch are strongly preferred;
• Visa sponsorship is not available for this role