Site Reliability Engineer - Observability

Who are we:

Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital transformation of their application ecosystems.

We are talent specialists, attracting the best people and combining them with the needs of the most ambitious projects, at the right time. Our success comes from our investments in innovation, our focus on results, and, above all, the guarantee that our people will have happy and rewarding careers.

With over 25 years of solid experience, Neotalent Conclusion has established its presence in key locations, including Lisbon, Porto, and Madrid. The company currently has more than 950 professionals in the different areas in which it operates.

Neotalent, the responsive people.

Find out more about us at www.neotalentconclusion.com.

Role Overview:

We are looking for a Site Reliability Engineer (SRE) to join one of our Nearshore teams working with international clients across Europe.

This role can be performed remotely, or from our Lisbon or Porto offices, depending on your preference.

As a Site Reliability Engineer at Neotalent Conclusion, you’ll be responsible for ensuring the reliability, stability, and scalability of mission-critical IT environments. You will help design and maintain observability platforms, enable self-service monitoring capabilities, and provide technical support to guarantee system resilience. Working closely with platform, operations, and development teams, you’ll contribute to building and optimizing observability solutions that keep critical applications running smoothly and securely.

What you will do:

• Build, configure, and maintain observability platforms (e.g., DynaTrace, New Relic, Grafana, Prometheus, Zabbix);

• Enable self-service monitoring and observability capabilities for development and operations teams;

• Act as a technical expert in incident management and problem resolution, ensuring service availability;

• Collaborate with operations, platform, and service management teams to improve system performance;

• Contribute to automation and innovation efforts across CI/CD pipelines, monitoring, and deployments;

• Document observability practices, provide training, and support knowledge-sharing initiatives;

• Ensure compliance with performance, availability, and scalability requirements across mission-critical environments.

What you are like:

• Hands-on experience with observability tools (such as DynaTrace, New Relic, Grafana, Prometheus, Zabbix);

• Familiarity with deployment, configuration, and monitoring of applications in production;

• Strong automation knowledge with tools like Puppet, Terraform, or equivalent;

• Broad knowledge of pipelines, platforms, and related DevOps tooling;

• Knowledge and practical experience with container services (Kubernetes, OpenShift, or Docker Swarm);

• Proficiency in English (written and spoken).

Why join us:

• Work on challenging projects for big clients;

• Learn more about emerging technologies;

• Possibility of working remotely;

• Design your career plan;

• Access to continuous training and certifications;

• Evolve through our internal mobility program;

• … and much more!