Louis Dreyfus Company
Senior Service Delivery Specialist
Louis Dreyfus CompanyBrazil4 hours ago
Full-timeRemote FriendlyInformation Technology
Você conhece a LDC? A LDC é uma das principais comercializadoras e processadoras global de produtos agrícolas, com um portfólio diversificado, que abrange toda a cadeia de valor, da originação à distribuição. Com atividades no centro da produção agrícola e de alimentos e guiados pelos nossos fortes valores, por um legado rico e uma visão clara, estamos comprometidos em trabalhar por um futuro seguro e sustentável. Ajudamos a alimentar e vestir cerca de 500 milhões de pessoas todos os anos, originando, processando e transportando aproximadamente 81 milhões de toneladas de produtos. Estruturada como uma organização matricial de 6 regiões geográficas e 10 plataformas, a LDC está ativa em mais de 100 países e emprega cerca de 18.000 pessoas em todo o mundo. Somos guiados por valores que norteiam todos os públicos em nosso trabalho. A ética e integridade fazem parte de todas as relações de negócio, assim como a humildade, comprometimento e diversidade.

Job Description

  • Design, deploy and support network solutions using Fortinet (FortiGate, Forti Manager, Forti Analyzer), Cisco routers/switches, wireless and SD-WAN technologies;
  • Manage and troubleshoot routing protocols (BGP, OSPF, static routing), VPNs (IPSec/SSL), segmentation, NAT, QoS and traffic engineering;
  • Support and operate SD-WAN environments, ensuring performance optimization, redundancy, failover and secure connectivity between sites;
  • Manage network infrastructure performance, monitoring bandwidth, latency, packet loss, uptime and proactively addressing risks;
  • Lead escalation and resolution of complex L2/L3 network incidents, performing root cause analysis and implementing corrective actions;
  • Ensure compliance with ITIL processes: Incident, Problem, Change and Crisis Management;
  • Ensure alignment with global IT Architecture, Cybersecurity and Infrastructure standards;
  • Collaborate with Cloud, Security and Infrastructure teams to enable integrations and hybrid connectivity (Azure/AWS/GCP);
  • Perform capacity planning, risk assessments, and propose architectural improvements;
  • Support wireless infrastructure, VoIP, NAC, load balancers and monitoring tools.

Qualifications

  • Bachelor’s degree in Information Technology, Computer Engineering, or related fields;
  • Experience in Network Engineering, Infrastructure or Technical Support roles;
  • Fluent in English;
  • Experience with Core Networking: Fortinet: FortiGate, FortiManager, FortiAnalyzer; Cisco Networking (LAN/WAN, Switching, Routing, Wireless); SD-WAN technologies (Fortinet, Cisco Viptela/Meraki or equivalent); VPN: IPSec, SSL, client-to-site and site-to-site;
  • Experience with Infrastructure & Cloud: Azure/AWS/GCP Networking; DNS, DHCP, NTP, RADIUS, TACACS+; Load balancers, reverse proxies, proxies; Disaster Recovery and Business Continuity;
  • Experience with Tools & Monitoring: SolarWinds or equivalent;
  • Experience with Security: Firewall policies, IPS/IDS, Web Filtering, Application Control; Microsegmentation and Zero Trust concepts;
  • Basic scripting (Python, PowerShell, Ansible) is differential.

Additional Information

  • Availability to work in a hybrid model (4x1) in São Paulo-SP.

Key Skills

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