System Engineer

Wipro’s dynamic approach to people, process, and technology has led them to be an industry leader for decades. Additionally, since 2006, Wipro has helped companies power their business with the cloud. We provide professional services that help enterprises move faster, rethink processes and change the way their employees work.

Job Description

Were looking for a Data Centre System engineer to work in the Dublin on a fixed term contract basis. In this role, you will be responsible for performing data center inspections to ensure compliance with Critical Data Center best practices. The successful candidate will perform "Observe, Describe and Report" function for the data center and will investigate & Identify hardware error lights, audible alarms, and irregularities.

Type: Fixed term contract (for 12 months)

Location: Dublin (Hybrid basis at least 3 days per week in office)

Key Responsibilities:

• Performs cabinet inspections for missing cabinet blanking panels, hanging cables, and obvious activity without a work in progress' form displayed.
• Creates Incident records and assigns to the correct resolver team. Follows up on Incidents to ensure resolution, communicates with Systems administrators or vendor technicians to clarify problems and agree on corrective actions.
• Communicates professionally with associates and clients through email, instant messages, phone, and in person. Supervise / escort cabling companies, as needed, including troubleshooting problems and new installations.
• Facilities support Rack and stack and power up new equipment.
• Media handling. Load, unload, and process tape media when required.
• Swap out existing equipment, including power down of existing equipment, un-racking and un-stacking the existing equipment, rack and stack of new equipment, and power up of new equipment.
• Restart equipment as directed. Ship/receive/install/ de-install and test equipment as directed.
• Work within a server room environment. Potentially high ambient background noise.
• Occasional heavy lifting required. Lifting server equipment and moving around server cabinets and other accessories.
• Perform routine required inspections of equipment placed high up in server cabinets and racks.
• Work with OEM, plan, schedule and turn-up and test.
• Coordinate / Engage with, and support other, third-party vendors.

What We’re Looking For

• Experience with Troubleshooting using logs monitoring tools
• Experience with ITSM – Incident, Change and Problem Management
• Experience in a similar role

Inclusion

At Wipro we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our talent acquisition team who will be happy to support you.

Your Benefits:

With Wipro you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve.

Equal Opportunities:

Wipro is an Equal Employment Opportunity employer and makes all employment and employment -related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

Just so you know: if your application is successful, we’ll ask you to complete a Background Verification check (BGV).