Role: DevOps Engineer for Telecom OSS Data Mediation (EXFO Context, Pronto)

Location: Helsinki, Finland

Employment type: Full-time

Experience: 6+yrs

Key Job Responsibilities:

• Automate environment provisioning, configuration management, and infrastructure‑as‑code for mediation component
• Engineer connectors/ETL to pull data from network inventories, service catalogs, CRMs, and external systems; enforce idempotency, retries/backoff, and error handling
• Model data as RDF; curate vocabularies/ontologies to describe resources, services, topology, and customer context
• Implement data quality rules (completeness, consistency, timeliness), lineage tracking, and versioned transformations
• Manage webhooks/event streams to notify stakeholders of changes
• Provide L2/L3 support for mediation issues; lead post‑mortems and drive preventive fixes

Experience & Skills Requirements:

Must have:

• Telecom OSS domain knowledge: network & service inventory concepts, resource/service models, topology/dependency mapping, CRM data structures.
• EXFO Nova Context / Pronto: configuration, data ingestion, transformation workflows, and operational troubleshooting.
• SPARQL/RDF: semantic modeling, query authoring/optimization, ontology alignment (RDFS/OWL familiarity).
• Programming & Scripting: Python/Java (for integrations and utilities), plus Shell for ops automation.
• Data Engineering: schema mapping, canonical modeling, data validation, lineage/versioning.
• DevOps & Automation: CI/CD (Jenkins/GitHub Actions/Azure DevOps), infrastructure‑as‑code (Ansible/Terraform), containerization (Docker/Kubernetes).
• ITIL governance: Incident/Problem/Change; CAB participation; RCA documentation

Good to have:

• Experience with TM Forum frameworks (SID for canonical models, ODA/eTOM alignment).
• Knowledge of graph databases (e.g., Blazegraph/Fuseki/Neptune) hosting RDF/SPARQL endpoints.
• Familiarity with message buses (Kafka/ActiveMQ) and event‑driven patterns for data change notifications.
• Exposure to AIOps/analytics for anomaly detection or service impact prediction.

Success Metrics & Unique Selling Proposition (USP) of The Role:

• Faster and more reliable software delivery through automated CI/CD and containerized deployments.
• Improved system stability, uptime, and SLA performance in large-scale telecom environments.
• Strong impact on cost reduction and operational efficiency through automation and infrastructure-as-code.
• Ability to lead modernization of BSS/OSS platforms using Kubernetes, cloud, and advanced monitoring tools.
• Act as a key driver connecting development, operations, and architecture teams for DevOps excellence.

What we offer / What’s in it for you:

• Opportunity to work on large-scale telecom platforms with modern DevOps and automation technologies.
• Exposure to cloud, Kubernetes, monitoring ecosystems, and next-gen BSS/OSS modernization initiatives.
• Collaborative environment with cross-functional and global engineering teams.
• Continuous learning and career growth supported by certifications and complex project exposure.
• Ownership of strategic DevOps initiatives with direct impact on operational performance and delivery speed.

Apply now!

Send your CV together with the motivation letter to [email protected] We will go through the applications on an ongoing basis.

At TCS, we believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity motto is ‘Inclusion without Exception’. We encourage people with diverse backgrounds to apply for our positions.

About Tata Consultancy Services

Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys. Its consulting-led, cognitive powered, portfolio of business, technology and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.

TCS in the Nordics & Finland

TCS has been operating in the Nordic countries since 1991. The company's Finnish, Swedish, Norwegian and Danish customers are served by a total of 20,000 experts. Our customers have chosen TCS as the best IT consulting service provider in the Nordics every year. TCS has also received the Top Employer recognition in Finland for Six years in a row.

For more information, visit www.tcs.com.