Service Designer
GAMMAUXSpain20 hours ago
Full-timeRemote FriendlyDesign, Art/Creative +1
Track This Job
Add this job to your tracking list to:
- Monitor application status and updates
- Change status (Applied, Interview, Offer, etc.)
- Add personal notes and comments
- Set reminders for follow-ups
- Track your entire application journey
Save This Job
Add this job to your saved collection to:
- Access easily from your saved jobs dashboard
- Review job details later without searching again
- Compare with other saved opportunities
- Keep a collection of interesting positions
- Receive notifications about saved jobs before they expire
AI-Powered Job Summary
Get a concise overview of key job requirements, responsibilities, and qualifications in seconds.
Pro Tip: Use this feature to quickly decide if a job matches your skills before reading the full description.
🌟 Location: Hybrid in Barcelona
🌟 Experience Required: 5 years
About Us
In GammaUX, we like placing the users at the center of the creative process and in the design of innovative experiences.
Find our offices in Barcelona and Madrid and work with us remotely, we seek to keep smooth and efficient collaboration regardless of your location and time difference. Our partners purposely request our services to work in an agile way, needless to evangelize teams and deliver remarkable projects.
Your role in the project
What we are seeking is a personal and cultural match between you and our team.
This role is for a mid-senior Service Designer who has an impressive portfolio, expertise in managing customer-focused projects and is looking for an exciting challenge within a multinational company.
You Will
🌟 Experience Required: 5 years
About Us
In GammaUX, we like placing the users at the center of the creative process and in the design of innovative experiences.
Find our offices in Barcelona and Madrid and work with us remotely, we seek to keep smooth and efficient collaboration regardless of your location and time difference. Our partners purposely request our services to work in an agile way, needless to evangelize teams and deliver remarkable projects.
Your role in the project
What we are seeking is a personal and cultural match between you and our team.
This role is for a mid-senior Service Designer who has an impressive portfolio, expertise in managing customer-focused projects and is looking for an exciting challenge within a multinational company.
You Will
- Uncover user needs through research, develop deep insights, generate concepts, and craft how people will interact with the products and services we design.
- Lead interaction design and service design activities, including customer workshops, internal workshops, user interviews, and creative brainstorms.
- Define interactions and services based on relevant business, technical, and design considerations.
- Seek input and feedback from junior through to senior team members.
- Plan, design, facilitate, and synthesize workshops.
- Develop design thinking methodologies.
- Provide oversight and facilitate design activities across the company.
- Create opportunities to solve business challenges with design.
- Participate in the development of projects related to CX and cultural transformation through human-centered Design.
- Provide input for design training within the company
- We’re looking for candidates that have a background in service design and CX, and a proven track record in applying design thinking to projects.
- Public speaking and presentation skills in English, other European languages will be a plus.
- 3+ years of experience delivering design solutions for a variety of clients
- Analytical approach to problem-solving
- Storytelling skills
- An ability to design and facilitate design workshops
- Experience with service prototypes and lean startup methods
- Experience in stakeholder management and engagement at all levels
- Experience with Design Systems and UX/UI collaboration is a plus
- Permanent contract
- Competitive salary
- Career development and mentoring
- Flexible schedule
- Remote position
- Online language lessons (English, French, German, Italian, and Spanish) with Speexx
- Referral program, if you bring people as talented as you
Key Skills
Ranked by relevanceReady to apply?
Join GAMMAUX and take your career to the next level!
Application takes less than 5 minutes