Product Design Lead (Remote)
Insider OneTurkey12 hours ago
Full-timeRemote FriendlyDesign, Art/Creative +1
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Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.
About Us
Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable.
Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search.
We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.
Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.
From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.
Behind all these achievements is an exceptionally talented, visionary team of overachievers that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.
We are looking for a Product Design Lead who wants to come up with the best ideas and solutions at every stage of the product development lifecycle!
What is our mission?
We are the champions of product thinking. We are the problem solvers. We are user advocates. We understand the business value behind every product decision. We are visionaries who see the bigger picture. We follow the human-centric approach to integrate the needs of people to create delightful experiences. Our actions create an impact for hundreds of millions of users every day.
What are we offering?
We are never I, always "We"
As Helen Keller said: “Alone we can do so little; together we can do so much”. We believe in the power of “We”. By thinking and brainstorming together, we combine our unique perspectives to design innovative products.
Our Learning Never Stops
Being a designer is about nonstop learning. Design, technology, and people change. We have to adjust and learn these changes and adapt. For us, every day is a new learning experience. Design is an iterative process so every experiment on design is a learning process. We are solution-oriented. We focus on overcoming the roadblocks by finding unique solutions.
We Design to Delight
We design for our users but we go the extra mile to delight them.
What are we searching for?
We Are User Advocates
Every UX designer is a user advocate. We attempt to see the product through the eyes of the user of that product. We design for the users. Empathy is the key element within the team.
We Love The Details
We are obsessed with details. Focusing not only on “what is right“ but “what isn’t right” takes a design from “nearly there” to “there” and beyond. Our designs include every interaction of the user journey when they interact with our product.
We Are Foodies
Food is one of our tools to create great designs. Food inspires us. It brings out creativity. We also believe in the famous quote: “Good work should be rewarded by good food”.
We Are Proactive
As a team, we proactively identify and look for ways to add value to our product. When we see a challenge, we also see a solution to offer and bring balance to the effort.
As a Product Design Lead here at Insider, part of your everyday job will be:
Please follow Insider One on LinkedIn, Instagram, X, Facebook and Medium!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About Us
Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable.
Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search.
We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.
Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.
From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.
Behind all these achievements is an exceptionally talented, visionary team of overachievers that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.
We are looking for a Product Design Lead who wants to come up with the best ideas and solutions at every stage of the product development lifecycle!
What is our mission?
We are the champions of product thinking. We are the problem solvers. We are user advocates. We understand the business value behind every product decision. We are visionaries who see the bigger picture. We follow the human-centric approach to integrate the needs of people to create delightful experiences. Our actions create an impact for hundreds of millions of users every day.
What are we offering?
We are never I, always "We"
As Helen Keller said: “Alone we can do so little; together we can do so much”. We believe in the power of “We”. By thinking and brainstorming together, we combine our unique perspectives to design innovative products.
Our Learning Never Stops
Being a designer is about nonstop learning. Design, technology, and people change. We have to adjust and learn these changes and adapt. For us, every day is a new learning experience. Design is an iterative process so every experiment on design is a learning process. We are solution-oriented. We focus on overcoming the roadblocks by finding unique solutions.
We Design to Delight
We design for our users but we go the extra mile to delight them.
What are we searching for?
We Are User Advocates
Every UX designer is a user advocate. We attempt to see the product through the eyes of the user of that product. We design for the users. Empathy is the key element within the team.
We Love The Details
We are obsessed with details. Focusing not only on “what is right“ but “what isn’t right” takes a design from “nearly there” to “there” and beyond. Our designs include every interaction of the user journey when they interact with our product.
We Are Foodies
Food is one of our tools to create great designs. Food inspires us. It brings out creativity. We also believe in the famous quote: “Good work should be rewarded by good food”.
We Are Proactive
As a team, we proactively identify and look for ways to add value to our product. When we see a challenge, we also see a solution to offer and bring balance to the effort.
As a Product Design Lead here at Insider, part of your everyday job will be:
- will be leading a design team, providing effective feedback and coaching them,
- will actively take part in the hiring process,
- will actively contribute to design ops projects to improve the Product Design functions,
- will collaborate with a cross-functional team and lead a productive ideation session with them
- will bring your own perspective to the table,
- will understand and be the advocate of the company and product strategies, product and its customers and facilitate the delivery of high-quality work
- will thrive in a dynamic, fast-paced, autonomous, and collaborative environment
- have 5+ years of experience designing responsive web apps, websites, and design systems for a SaaS or similar product
- have preferably experience in people management/leading a team,
- know that “Showing is better than telling when it comes to UX”
- are familiar with Design systems, pattern libraries, and Figma
- favor consistency, flexibility, and reuse
- you are very familiar with Research; quantitative and qualitative research are well known to you, as well as Discovery and Usability Testings, as well as utilizing different research methodologies
- have a curious mind, and everything you do ultimately serves the end-users, bearing them in mind
- are a good listener and empathy is one of your favorite words
- are a natural-born problem solver, finding solutions to complex problems motivates and excites you
- are fluent in English
- “Keynote Sessions” with famous and groundbreaking people from the software world and many events where groundbreaking ideas are discussed,
- “PM Academy” in which experienced Insiders & our VP of Product talks about our best practices & share know-how
- Product Training we organize inside that makes sure everyone is up-to-date about our products, updates & so much more
- Free access to the essentials such as Laracast, Egghead, LinkedIn Learning, Blinkist, Masterclass, and Spotify
- A chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria
- the infamous team activities that are bursting with fun,
- Smart Work Model side benefits to support food and bill expenses
Please follow Insider One on LinkedIn, Instagram, X, Facebook and Medium!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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