Human Resources Coordinator - Mississauga
Intelcom | DragonflyCanada13 hours ago
Full-timeHuman Resources
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We are seeking a highly organized, detail-oriented, and proactive HR Coordinator to join our HR Operations team and is responsible for a wide range of activities that ensure smooth HR operations and compliance. The successful candidate will act as a liaison between employees, HR Generalists, HR Managers, and external partners, providing timely support and maintaining meticulous records. In this role, you will regularly be exposed to sensitive and confidential employee information. A high level of discretion, professionalism, and respect for confidentiality is essential to maintain trust and compliance with organizational policies and legal standards.
Responsibilities
Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.
At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.
Apply Now.
We are seeking a highly organized, detail-oriented, and proactive HR Coordinator to join our HR Operations team and is responsible for a wide range of activities that ensure smooth HR operations and compliance. The successful candidate will act as a liaison between employees, HR Generalists, HR Managers, and external partners, providing timely support and maintaining meticulous records. In this role, you will regularly be exposed to sensitive and confidential employee information. A high level of discretion, professionalism, and respect for confidentiality is essential to maintain trust and compliance with organizational policies and legal standards.
Responsibilities
- Produce HR documents: employment confirmation letters, file follow-ups, promotions, transfers, terminations.
- HR Ticketing (Workday) & Shared Inbox Management.
- Answer employee inquiries: leaves, policies, and other employment conditions.
- Generate weekly reports: departures, terminations, and related HR metrics.
- Maintain trackers and dashboards: datasets, forms, and HR monitoring tools.
- Coordinate exit interviews: send questionnaires, update dashboards, manage exit files.
- Employee Referral validation and management.
- Improve HR processes: participate in development, documentation, and continuous improvement initiatives.
- Collaboration with HR Generalists with various requests (not limited to; Accommodation, Health & Safety, Workers Compensation)
- Audit organizational data: correct subordination links and titles in Workday org charts.
- Support occupational health and safety: follow-ups and communications.
- Audit and manage permits, SINs and visas: validate documentation and ensure compliance.
- Provide recommendations: suggest improvements and collaborate on HR initiatives.
- Collaborate with HRIS and Payroll team.
- Many other collaborative projects!
- 1–3 years HR administrative experience
- Strong organizational and time-management skills
- Ability to manage multiple priorities and meet deadlines
- Works independently and collaboratively
- Proficient in Workday, Dayforce, and Microsoft Office Suite
- Flexible, proactive, and customer-service oriented
Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.
At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.
Apply Now.
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